Administrative Assistant

Manulife•Usa, TX
•Hybrid

About The Position

Provides secretarial and administrative support for a functional group and/or department. Uses advanced or specialized department software to generate reports, brochures, pamphlets, and other publications, and handles administrative tasks assigned by the manager. The role supports trading administration, data reporting, and report production, and works with others to ensure efficient administrative and support functions.

Requirements

  • Secretarial diploma.
  • 2 to 5 years of secretarial experience.
  • 1 to 3 years of related experience.
  • Proficiency with all Microsoft Office applications.

Responsibilities

  • Types and produces reports, letters, graphics, and other documents; handles routine correspondence and may independently compose documents based on verbal direction or knowledge of company policies and procedures.
  • Assembles information for reports and meetings; schedules appointments and meetings; screens mail and telephone inquiries, directs requests to the appropriate person, and may follow up on replies.
  • Uses discretion, judgment, and knowledge of department activities to respond independently to questions and situations during the manager’s absence.
  • Sets up and maintains departmental filing systems, including confidential data, and ensures records are accurate and up to date.
  • Completes administrative projects assigned by the manager, including research, correspondence, and other departmental work; gathers information, tests it for reasonableness, analyzes data, and may recommend changes or solutions.
  • Maintains the department operating budget, tracks expenses and invoices, ensures payments are coded to the appropriate account, reports monthly variances, and researches discrepancies.
  • Organizes and attends meetings, may record proceedings, and coordinates follow-up actions.
  • Makes travel arrangements for department staff and processes related expenses; arranges meeting rooms, menus, and travel for external meetings in accordance with company travel policies.
  • Trains and assists administrative assistants and other department staff in using applications, policies, procedures, and administrative systems.
  • Performs other duties such as space planning, consulting time tracking, recordkeeping, maintaining phone listings and office supplies, and handling invoice and purchasing activity.
  • Uses knowledge of the business area to support trading administration, data reporting, and report production.
  • Works with others to ensure efficiency of administrative and support functions and supports other administrative support staff.

Benefits

  • Health insurance
  • Dental insurance
  • Mental health benefits
  • Vision insurance
  • Short- and long-term disability insurance
  • Life and AD&D insurance
  • Adoption and surrogacy benefits
  • Wellness benefits
  • Employee and family assistance plans
  • Retirement savings plans, including pension and 401(k) plans
  • Global share ownership plan with employer matching contributions
  • Financial education and counseling resources
  • Up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time each year in the U.S. (or more where required by law)
  • Statutory leaves of absence
  • Incentive compensation tied to business and individual performance
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