Account Manager Jobs

About The Position

Requirements

• 7+ years of progressive experience managing construction projects, with demonstrated leadership responsibility.
• Retail or commercial fit‑out experience is required.
• A recognized university degree (or equivalent) in Engineering, Architecture, Construction Management, or a related field.
• Strong technical ability to read, understand, and coordinate construction drawings and specifications.
• Proven experience leading client-facing projects and managing senior stakeholders.
• Proficient in MS Outlook, Word, Excel, PowerPoint, and project scheduling tools such as MS Project or P6.
• Highly organized with strong attention to detail; comfortable juggling competing demands in a fast-paced, administrative-heavy environment.
• Strong numerical, analytical, and problem-solving skills with confidence using technology and web-based data platforms.
• Willingness to travel to project sites as required.

Nice To Haves

• PMP certification or equivalent is highly desirable.

Responsibilities

• Lead and manage projects throughout the full project lifecycle, including feasibility, design, procurement, construction, furniture installation, I.T. coordination, commissioning, and close-out.
• Review, interpret, and coordinate construction drawings, specifications, and technical documentation to identify risks, gaps, and constructability issues.
• Coordinate with consultants, contractors, landlords, and authorities having jurisdiction to ensure design and construction compliance.
• Conduct regular site visits as required to monitor progress, quality, safety, and adherence to scope, schedule, and budget.
• Proactively identify, assess, and mitigate project risks, resolving issues efficiently and escalating when appropriate.
• Lead procurement strategies, including tendering, evaluation, recommendation, and appointment of consultants, contractors, and vendors.
• Establish, negotiate, and manage quotations, purchase orders, and contracts, including Master Service Agreements.
• Monitor costs, manage change control, and ensure accurate financial tracking, forecasting, and reporting.
• Process and certify payments to consultants, contractors, and direct vendors in coordination with the consultant team.
• Act as the primary point of contact for client stakeholders, providing clear, timely, and strategic communication.
• Lead and facilitate project meetings including client meetings, design coordination meetings, contractor meetings, and site meetings.
• Manage client expectations while balancing scope, schedule, quality, and budget constraints across multiple concurrent projects.
• Prepare and deliver clear project updates, reports, and presentations to senior client representatives.
• Provide leadership, mentorship, and guidance to Project Managers and other team members, fostering professional development and best practices.
• Support workload planning, resource allocation, and review of project deliverables to ensure consistency and quality.
• Promote a collaborative, accountable, and results-oriented team culture.
• Lead by example in project governance, documentation standards, and client service excellence.
• Maintain comprehensive project documentation in a highly administrative, multi-project environment.
• Ensure accurate scheduling, reporting, and document control using established project management systems.
• Coordinate and administer project close-out activities including deficiencies, handover documentation, and lessons learned workshops.
• Drive continuous improvement through post-project reviews and knowledge sharing.

Benefits

• 100% covered health and dental benefits for you and your dependents (including paramedical services)
• Health spending account, to top up expenses not covered in the benefits program
• RRSP option with company matching
• Annual learning and development budget
• Access to a range of online learning tools, and support for career development and growth
• Coverage of one professional membership or license fee per year, if directly related to your role
• Vacation, flex and sick days
• A flexible, hybrid work approach