Entry Level Account Manager - Temecula/Murrieta/Hemet, CA

Genesis Global Group • Murrieta, CA

4d • $45,000

About The Position

Medical Diagnostic Laboratories (MDL), a member of Genesis Global Group, is a CLIA-certified clinical laboratory with multiple state licenses. It specializes in automated DNA-based molecular analysis, including PCR testing, across a broad menu of infectious-disease tests and other areas of research. MDL is expanding its U.S. sales force and seeks a high-energy, self-motivated Entry Level Account Manager to maintain and grow relationships with existing customers. The role serves as a liaison between management and customers, helping resolve customer issues and supporting client retention.

Requirements

• 1–3 years of successful customer service experience.
• Well-developed multitasking and organizational skills, with strong attention to detail.
• Energy, motivation, enthusiasm, and integrity.
• Excellent written and verbal communication skills.
• Sound judgment and decision-making ability.
• Computer proficiency in MS Office, Excel, email, and internet functions.
• Ability to travel within the coverage area and occasionally nationwide.

Nice To Haves

• Knowledge of laboratory testing and competing products.
• Medical Assistant certification or an associate degree; a BA/BS is preferred.

Responsibilities

• Grow client-base revenue by presenting information about new tests, upselling, and identifying new revenue sources among existing clients.
• Establish positive, long-term client relationships.
• Educate and train clients, research problems, and coordinate solutions between the laboratory and clients.
• Work with the Senior Sales Executive and Regional Manager to identify client concerns and help develop and implement client-retention strategies.
• Monitor, evaluate, and report client satisfaction, recommending corrective action as needed.
• Maintain knowledge of competitors and their presence in the assigned territory.

Benefits

• Competitive salary and uncapped quarterly commission
• Medical, dental, and vision insurance
• Short- and long-term disability insurance
• Life insurance
• Dependent care flexible spending account
• Voluntary accident, hospital indemnity, critical illness, and supplemental short-term disability policies
• Identity theft protection
• 401(k) plan
• Paid vacation and holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree