Account Manager

Huzzle

2d • Remote

About The Position

Huzzle is seeking a proactive, detail-oriented Account Manager to oversee a diverse and growing portfolio of clients. The role focuses on strengthening client relationships, improving customer retention, driving product adoption, and building long-term partnerships. The Account Manager will manage multiple accounts in a fast-paced environment, understand client needs, align them with solutions, and ensure ongoing value and satisfaction. The position is full-time and remote, with an independent contractor engagement.

Requirements

• At least 3 years of experience in Account Management, Customer Success, or a related client-facing role.
• Proven ability to manage a large client portfolio while maintaining high service standards and strong relationships.
• Excellent organizational and time-management skills, including the ability to prioritize competing demands in a fast-paced environment.
• Strong communication and interpersonal abilities, with the ability to build trust and rapport with clients.
• Demonstrated track record of achieving or exceeding client retention, satisfaction, and account growth targets.
• Strong analytical skills, including the ability to interpret data, identify trends, and communicate meaningful insights to stakeholders.

Responsibilities

• Manage and strengthen relationships across a high-volume portfolio of client accounts to drive long-term satisfaction and retention.
• Serve as the primary point of contact for assigned clients, promptly addressing queries and resolving issues.
• Identify account expansion opportunities and drive growth through proactive engagement and strategic recommendations.
• Track account health indicators, identify potential churn risks, and implement proactive retention strategies.
• Lead new-client onboarding, ensuring a smooth transition and helping clients realize product or service value quickly.
• Work with internal product and support teams to communicate client feedback, address concerns, and contribute to product and service improvements.
• Accurately document client interactions, account updates, and pipeline activity in the CRM.

Benefits

• Remote work with international teams.
• Career development opportunities with leading companies in SaaS, MarTech, and B2B services.
• Connection to a community of talented, high-performing sales professionals.
• Guidance and support from Huzzle throughout the placement journey.
• Flexible compensation opportunities aligned with experience, preferences, and career goals.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed