Account Manager/Lead Account Manager

Veolia Environnement SA•Greenville, SC

About The Position

Veolia’s Chemical Solutions and Monitoring (CSM) division is seeking an experienced Account Manager to work with customers across diverse industries. The role combines technical advising, customer relationship management, and sales, developing chemical water and process treatment solutions that improve sustainability, profitability, and asset protection. The Account Manager develops and optimizes treatment programs, conducts sample testing, interprets customer data, and recommends operational improvements. The role also executes account management plans, communicates customer value and sustainability initiatives, manages revenue and commercial activities, and develops new business. The position requires working safely and following environmental, health, and safety policies and procedures. Veolia offers competitive compensation and benefits, career advancement, leadership development, and training. Applicants must be eligible to work lawfully in the U.S. immediately; visa sponsorship is not available.

Requirements

  • High school diploma and at least 8 years of direct experience in the field and water treatment industry.
  • Experience in chemical water and process treatment.
  • At least 4 years of technical sales experience, with demonstrated success in account management, revenue growth, and customer relationship building.
  • Experience with consultative selling and technical solution development.
  • Valid driver's license; a learner’s permit or G1/G2 class does not qualify.
  • Willingness to travel.
  • Strong problem-solving skills and technical curiosity.
  • Mechanical and electrical aptitude.
  • Strong interpersonal and communication abilities.
  • Customer-focused approach and active listening skills.
  • Excellent time management in fast-paced environments.
  • Ability to work independently and collaboratively.
  • Comfort working in industrial environments.
  • Openness to continuous learning and professional development.

Nice To Haves

  • Bachelor's degree or equivalent in Biology, Chemistry, Environmental Science, or Engineering/Technologist (Chemical, Industrial, or Mechanical).

Responsibilities

  • Analyze, build, and optimize chemical treatment programs for cooling water, boiler water, wastewater, Memchem, and process applications.
  • Conduct sample testing and prepare Technical Service Reports that analyze customer data, interpret results, and recommend improvements.
  • Execute the Account Management Excellence Program, including Service Plans, Value Generation Plans, and Business Reviews.
  • Plan and communicate Value Generation Plans through projects that advance water and energy sustainability and improve asset protection.
  • Meet annual revenue targets and manage margin reviews, price escalations, and commercial negotiations.
  • Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities.
  • Follow all EHS policies and procedures and work safely.
  • Travel as needed to serve customers.

Benefits

  • Medical insurance starting on day one.
  • Dental insurance starting on day one.
  • Vision insurance starting on day one.
  • Life insurance.
  • Paid time off.
  • Paid holidays.
  • Parental leave.
  • 401(k) plan.
  • Flexible Spending and Health Savings Accounts.
  • AD&D insurance.
  • Disability insurance.
  • Tuition reimbursement.
  • Opportunity for advancement and career building.
  • Training in valuable skills.
  • Opportunities for new challenges.
  • Leadership development.
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