Account Manager Jobs

About The Position

Requirements

• Proven experience in Account Management or Customer Success roles
• Strong focus on customer retention and relationship management
• Excellent communication, organizational, and problem-solving skills
• Experience working with internal teams to optimize processes and ensure seamless customer service
• Ability to support sales teams in growing the business while managing existing accounts
• Detail-oriented with the ability to manage multiple accounts and priorities effectively
• Proven experience in sales and account management, preferably in the fuel, lubricants and propane industry.
• Strong communication and interpersonal skills.
• Ability to analyze market trends and customer needs.
• Negotiation skills and a track record of successful contract management.
• Self-motivated with the ability to work independently and as part of a team.
• Knowledge of safety regulations and compliance in the fuel and propane industry.

Nice To Haves

• Bachelor's degree in business, marketing, or a related field (preferred).

Responsibilities

• Manage and grow an existing customer base, ensuring high levels of satisfaction, retention, and expansion of share of wallet.
• Oversee internal processes, including Customer Relations, Mystery Shop adherence, branding of sites, brand initiatives, and ensuring seamless customer experiences.
• Work closely with internal teams to ensure customer needs are met promptly and efficiently.
• Support Dealer Manager as needed on new business development (NBD), ensuring a smooth transition from sale to account management.
• Identify opportunities for account growth, upselling, and cross-selling services/products.

Benefits

• Medical
• Dental
• Vision
• Life
• Disability
• 401k
• 401k match
• Paid time off in your first year
• Paid Gym Memberships
• Monthly teambuilding exercises
• Everyday Pay if needed
• Flexible Schedules to attend family events
• Professional Training
• Advancement opportunities
• Leadership Training