Account Manager

PowerPak Civil & Safety•Hanover, MD

1d•Onsite

About The Position

PowerPak is a B2B distributor of civil and safety supplies serving contractors, municipalities, and utility contractors. The Account Manager (Inside Sales) owns a defined portfolio of customers and grows it through outbound engagement, customer discovery, and category expansion. This is a proactive sales role focused on increasing customer order frequency, product mix, and share of wallet—not simply taking orders. The role includes a daily outbound call block, fast quote turnaround, and consistent follow-up. The target activity is 50 or more calls and 13 substantive conversations with decision-makers each day. A Business Development Manager provides daily-huddle coaching and leads a weekly Friday strategy session focused on the account portfolio. The position is fully on-site in Hanover, Maryland, with a Monday-through-Friday schedule of 7:00 AM to 4:00 PM. Extended hours may be required during peak season.

Requirements

At least 2 years of B2B sales experience, ideally in a high-activity or commodity-driven environment.
Proven ability to cold call and develop underdeveloped accounts.
Experience owning a book of business against activity and revenue goals.
High urgency and comfort on the phone, with a genuinely consultative approach.
Ability to thrive with structure, metrics, and daily coaching.
Ability to work fully on-site in Hanover, Maryland, Monday through Friday, from 7:00 AM to 4:00 PM; extended hours may be required during peak season.

Nice To Haves

Experience selling to construction, industrial, or contractor customers.
Inside sales experience in a price-sensitive market.
Experience with NetSuite ERP.

Responsibilities

Manage and grow a portfolio of accounts with clear upside.
Uncover how customers operate, what they stock, and what they expect to need next.
Position PowerPak's speed, inventory depth, and reliability against competitors.
Send quotes promptly, follow up with urgency, and close consistently.
Keep CRM data clean and manage opportunities through the sales funnel.
Make 50 or more calls and hold 13 substantive conversations with decision-makers daily.
Participate in daily coaching huddles and a weekly Friday account strategy session.