Senior Technical Account Manager- Key US Customer

ASML • Austin, TX

1d

About The Position

Join ASML’s EU-US Customer team and shape one of its most strategic customer partnerships in advanced semiconductor manufacturing. This senior role connects customer strategy, business value, and technology, supporting a customer with plans to build advanced logic and memory capabilities across R&D, high-volume manufacturing, and the broader semiconductor value chain. The position is based in Texas, USA, close to the customer’s R&D and high-volume manufacturing operations, and reports to the Head of Account Management within the Customer Team Europe-US.

The role focuses on customer value creation, ASML portfolio positioning, and development of a long-term strategic partnership. You will work closely with the Business Development Manager, Customer Support, Finance, Business Lines, and Customer Team to shape an integrated commercial and technical strategy. Travel domestically and internationally may be required up to 30% of the time.

Requirements

• Bachelor’s degree or equivalent; preferably in engineering, physics, and/or business.
• Strong understanding of semiconductor process technology and lithography.
• Strong technical background, knowledge, or know-how in semiconductor processing and equipment.
• Typically 10 or more years of customer-facing sales or business development experience in the semiconductor industry.
• Demonstrated success managing other accounts.
• Proven ability to operate effectively at a senior level in complex, high-pressure, and strategically sensitive environments.
• Outstanding communication, executive presentation, and stakeholder-management skills.
• Strong customer orientation and sustained commitment to business impact, operational excellence, and long-term partnership value.
• Strategic, self-starting, and goal-oriented approach, with strong ownership and consistent professionalism.
• Solution-oriented, precise, and pragmatic, with the ability to turn complex challenges into actionable executive decisions.
• Credibility in senior customer engagements, including complex or commercially sensitive situations.
• Ability to lead and influence cross-sector teams without relying on formal authority.
• Fluency in English.
• Qualified candidates must be legally authorized to access controlled technology under the United States Export Administration Regulations before beginning work.

Nice To Haves

• An advanced degree.

Responsibilities

• Oversee and formulate the development and execution of long- and short-term account business plans.
• Lead the development and implementation of multiple commercial strategies for various business lines, aligned with ASML’s strategy and business objectives.
• Ensure customer contracts, quotations, orders, and other customer communications are handled promptly and accurately.
• Develop and maintain a partnership with the customer that leads to increased customer satisfaction and loyalty.
• Maintain and communicate an accurate sales forecast, including relevant customer and market information.
• Drive operational excellence, strategic alignment, and integration of activities with other sectors and business lines to ensure integrated customer account management.
• Travel domestically and internationally up to 30% of the time.

Benefits

• Medical insurance for employees and their families.
• Dental insurance for employees and their families.
• Vision insurance for employees and their families.
• Basic life insurance for employees and their families.
• Access to the Company’s 401(k) plan.
• Eight hours of vacation leave every month.
• Thirteen paid holidays throughout the calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior