Senior Technical Account Manager- Key US Customer

ASML•Austin, TX
•$210,000 - $308,000•Onsite

About The Position

Join ASML’s EU-US Customer team to shape a strategic customer partnership in advanced semiconductor manufacturing. The Senior Technical Account Manager connects customer strategy, business value, and technology for a major growth opportunity involving advanced logic and memory capabilities across R&D, high-volume manufacturing, and the broader semiconductor value chain. The role is based in Texas, USA, close to the customer’s R&D and high-volume manufacturing operations, and reports to the Head of Account Management within the Customer Team Europe-US. Travel is up to 30%, both domestically and internationally. The role focuses on developing and executing account business plans and commercial strategies, managing customer communications and transactions, building a strong customer partnership, maintaining sales forecasts, and coordinating integrated account management across sectors and business lines. The position works closely with the Business Development Manager, Customer Support, Finance, Business Lines, and Customer Team to develop integrated commercial and technical strategy, create customer value, position ASML’s portfolio, and develop a long-term strategic partnership. The current base annual salary range is $210,000–$308,000. Individual pay is determined by factors including job-related skills, education, experience, certifications, abilities, and pay relative to other team members. Benefits include medical, dental, vision, and basic life insurance; participation in the company’s 401(k) plan; eight hours of vacation leave per month; and 13 paid holidays per calendar year. The position requires legal authorization to access controlled technology under the United States Export Administration Regulations before beginning work.

Requirements

  • Bachelor’s degree or equivalent; preferably in engineering, physics, and/or business.
  • Strong understanding of semiconductor process technology and lithography.
  • Strong technical background, knowledge, or know-how in semiconductor processing and equipment.
  • Typically 10+ years of customer-facing sales or business development experience in the semiconductor industry, with a record of successful account management.
  • Proven ability to operate effectively at senior level in complex, high-pressure, and strategically sensitive environments.
  • Outstanding communication, executive presentation, and stakeholder-management skills.
  • Strong customer orientation and sustained commitment to business impact, operational excellence, and long-term partnership value.
  • Strategic self-starter with a goal-oriented mindset, strong ownership, and a high level of professionalism.
  • Solution-oriented, precise, and pragmatic, with the ability to convert complex challenges into actionable executive decisions.
  • Credibility in senior customer engagements, including complex or commercially sensitive situations.
  • Ability to lead and influence cross-sector teams without relying on formal authority.
  • Fluency in English.
  • Legally authorized to access controlled technology under the United States Export Administration Regulations before beginning work.
  • Willingness to travel up to 30% domestically and internationally.

Nice To Haves

  • Advanced degree.
  • Bachelor’s degree in engineering, physics, and/or business.

Responsibilities

  • Oversee and formulate the development and execution of long- and short-term account business plans.
  • Lead the development and implementation of multiple commercial strategies for various business lines, aligned with ASML’s strategy and business objectives.
  • Ensure customer contracts, quotations, orders, and other customer communications are handled promptly and accurately.
  • Develop and maintain a partnership with the customer to increase customer satisfaction and loyalty.
  • Maintain and communicate an accurate sales forecast, including relevant customer and market information.
  • Drive operational excellence, strategic alignment, and integration of activities with other sectors and business lines to ensure integrated customer account management.
  • Work with internal partners to shape an integrated commercial and technical strategy focused on customer value creation, ASML portfolio positioning, and long-term strategic partnership development.

Benefits

  • Medical insurance for employees and families.
  • Dental insurance for employees and families.
  • Vision insurance for employees and families.
  • Basic life insurance for employees and families.
  • Participation in the company’s 401(k) plan.
  • Eight hours of vacation leave each month.
  • 13 paid holidays throughout the calendar year.
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