Territory Manager Jobs

About The Position

Requirements

• Bachelor’s degree or equivalent industry experience.
• At least five years of healthcare experience, including three years in a sales or customer advocate role.
• Broad knowledge of the bleeding-disorder community.
• Experience in specialty pharmacy and infusion sales and customer service.
• Ability to use data, reporting tools, and market analytics to identify opportunities, develop territory strategies, and drive business results.
• Business acumen and ability to analyze sales performance, referral trends, market dynamics, and competitive activity to inform decisions.
• Proven success in prospecting, new-business development, and territory expansion in a healthcare or specialty pharmacy environment.
• Results-driven, independent self-starter and team player with effective communication and problem-solving skills and a passion for making a difference.
• Skills in customer service, sales motivation, meeting sales goals, closing, territory management, prospecting, negotiation, self-confidence, product knowledge, presentations, and client relationships.

Responsibilities

• Develop new accounts, service existing accounts, and obtain new business by planning and organizing daily calls to existing or potential referral sources and customers.
• Identify, target, and secure new referral sources, physician practices, health systems, and strategic accounts to drive territory growth and achieve patient acquisition goals.
• Educate patients and physician referral sources about the company’s products and services.
• Maintain frequent, value-added telephone and in-person contact with new and existing customers to introduce services, evaluate needs, and encourage patient loyalty.
• Build industry expertise and serve as a trusted advisor to patients and customers through continuous learning.
• Monitor competition and gather marketplace information about pricing, products, new products, delivery schedules, and merchandising techniques.
• Recommend changes to products, services, and policies based on results and competitive developments.
• Keep management informed by submitting activity and results reports, including daily call reports, weekly work plans, and monthly and annual territory analyses through the Company Field Automation System.
• Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Participate in community and professional organizations to increase company visibility and achieve sales and profit goals.
• Develop and execute a personal results-driven strategy to meet or exceed patient recruitment and retention goals.
• Use healthcare-market knowledge and relationship-building skills to recapture former patients and return them to service.
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, building personal networks, and participating in professional societies.
• Analyze gross-profit factors, market conditions, business volume and mix, competition, and operational cost requirements.
• Use CRM tools, market intelligence, referral trends, and territory performance data to identify opportunities, prioritize targets, develop territory plans, and drive sales growth.
• Negotiate contracts with referral sources, third-party payors, and government agencies, under corporate supervision, and ensure effective service.
• Assist in developing the company’s annual marketing plan.
• Complete and submit required reports and documents in a timely manner.

Benefits

• Competitive wages
• 401(k) with a match
• Mileage reimbursement and auto allowance
• Referral bonus
• Paid time off
• Great company culture
• Paid parental leave options
• Affordable medical, dental, and vision insurance plans
• Company-paid disability and basic life insurance
• HSA and FSA options, including dependent care
• Education assistance program