Territory Account Manager - Seattle, WA; Bellevue, WA; Everett, WA

Heartflow•Everett, WA

3h•Remote

About The Position

The Territory Account Manager (TAM) represents Heartflow within a designated geographic region and helps customers succeed with Heartflow’s non-invasive cardiovascular diagnostic technology. The role focuses on driving adoption through referring physicians and proactively supporting, educating, and providing solutions to accounts to build customer satisfaction. It is customer-facing, with regular engagement with cardiologists, primary care physicians, nurse practitioners, and other healthcare professionals. The position is based from a home office and involves approximately 20–25% travel. The TAM works with strategic accounts to grow adoption of a cCTA and FFRct clinical pathway, developing and executing business development plans with account stakeholders. Success is assessed against account quota and growth in cCTA conversion and FFRct penetration and case volume relative to baseline. The role collaborates with Heartflow colleagues across sales, marketing, market access, CT applications, product development, and clinical functions to coordinate resources and develop customer programs. Heartflow is a medical technology company focused on AI-driven, non-invasive diagnosis and management of coronary artery disease. Its products support clinicians in evaluating coronary stenoses, blood flow, and atherosclerosis. The stated base compensation is $125,000, with variable/commission compensation and total target compensation of $200,000.

Requirements

Proven sales skills and a track record of sales achievement.
Four-year degree and at least 5 years of related sales or clinical experience, or a two-year degree and at least 7 years of related sales or clinical experience.
Ability to develop relationships with account stakeholders, including administrators, key cardiologists, referring physician practices, hospital marketing, and other strategic personnel.
Ability to explain medical technologies to referring physicians and other healthcare professionals.
Ability to quickly learn clinical and technical information and communicate it to customers.
Customer-focused mentality.
Self-motivated, with the ability to initiate, organize, and complete projects.
Excellent problem-solving ability, particularly under pressure.
Strong work ethic and ability to work effectively in a cross-functional team environment.
Ability to work effectively with customers from a wide range of technical and clinical backgrounds.
Excellent verbal and written communication skills and professional etiquette.
Experience with Salesforce.com or a similar CRM.

Nice To Haves

Experience building and supporting strong clinical programs.
Knowledge of cardiac patient pathways and diagnostic technology.
A degree in science, medical, business, marketing, or a technical field.
Prior experience in medical devices, cardiology pharmaceuticals, cardiology radio-pharmaceuticals, hospitals, or medical software.
Experience introducing new cardiovascular technologies into hospitals.

Responsibilities

Develop and execute business development plans with key stakeholders at strategic Heartflow accounts to drive growth and adoption of a cCTA and FFRct clinical pathway.
Coordinate cross-functional collaboration and Heartflow resources to support customers and execute program development plans.
Organize and support customer programs, including dinner programs, VIP visits, CT Pathway roadshows, and referring physician office meetings.
Build and maintain relationships with referring physicians and other key clinical stakeholders.
Educate customers about Heartflow’s value proposition through presentations and discussions with referring physicians.
Promote Heartflow and build customer advocacy.
Increase Heartflow usage within designated strategic accounts.
Meet or exceed quota for strategic accounts within existing customer locations.
Drive cCTA growth, including conversion of non-invasive tests, and FFRct penetration and case growth over baseline in assigned accounts.
Coordinate field and headquarters resources to support focused customers, sales, marketing, education, and training.