About The Position

The Territory Sales Manager is responsible for acquiring new mid-market customers and expanding relationships with existing accounts in the assigned geography. The role focuses on outside sales to organizations with approximately 50–1,000 white-collar employees, positioning ODP Business products, services, and solutions to maximize account growth and market penetration. The role targets companies with up to $1.5 million in annual purchasing potential and builds relationships with key decision makers and influencers through networking, relationship development, and cold calling. The incumbent is expected to drive new partnerships, increase revenue, and contribute to territory and regional growth. This is a regional, field-based role serving the greater Seattle area, with regular in-office collaboration at the Kent, Washington location. The role is expected to spend at least 30 hours per week outside the office, actively working in the designated territory. Compensation is 100% commission-based with a non-recoverable annual draw of up to $60,000, paid biweekly, plus uncapped quarterly commission based on margin and IGM performance. On-target expected earnings are $120,000 per year. The ODP Group provides products, services, and technology solutions through ODP Business Solutions and Office Depot, using an integrated B2B distribution platform and omnichannel presence that includes supply chain and distribution operations, dedicated sales professionals, online services, and Office Depot and OfficeMax retail stores. Coworkers are expected to support a safe and healthy work environment by working safely and addressing potential hazards or concerns. The company also describes opportunities for employees to move and grow within the organization.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of experience.
  • Demonstrated relationship-building, negotiation, and closing skills, which may come from work experience, internships, or other relevant activities.
  • Ability to work in a deadline-driven, fast-paced environment, manage multiple priorities, and adapt to change.
  • Experience working in a team environment and collaborating toward shared goals.
  • Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
  • Ability to learn and effectively use internal systems, sales tools, and reporting platforms.
  • Ability to achieve monthly sales and revenue goals and meet or exceed assigned revenue goals and sales quotas.
  • Ability to conduct consultative customer analyses and provide tailored product and solution recommendations.
  • Ability to develop long-term client relationships that support renewals, upselling, and cross-selling.
  • Ability or comfort securing and conducting face-to-face meetings with key decision makers.
  • Ability to build a network through sales calls, customer visits, industry events, and internal referrals.
  • Comfort with cold calling and initiating contact with new prospects.
  • Effective written and spoken English communication skills with customer and internal stakeholders at all levels.
  • Strong presentation and interpersonal skills, including the ability to communicate value propositions clearly and confidently.
  • Strong time management, organization, and follow-up skills.
  • Ability to maintain and update CRM databases with required customer, contact, and activity information.
  • Ability to customarily and regularly travel within the assigned territory to meet customers and prospects.
  • Ability to read, write, speak, and understand English.
  • Valid driver’s license and a driving record in good standing.
  • Strong initiative, self-motivation, and resilience; professional, goal-oriented, results-driven approach.

Nice To Haves

  • Bachelor’s degree preferred; areas of study may include business, marketing, sales, or a related field.
  • Working knowledge of CRM tools such as Salesforce.com preferred.
  • Related work experience in sales, customer service, or business development preferred.
  • Experience or aptitude in consultative selling, needs analysis, and solution recommendation.

Responsibilities

  • Meet in person with existing customers to identify and capture additional revenue opportunities across product categories and services.
  • Conduct consultative discussions to understand customer needs, recommend tailored solutions, and increase account penetration and share of wallet.
  • Identify, prospect, and close new mid-market customers within the assigned territory through outside sales activities.
  • Build relationships with decision makers, influencers, end users, and buyers through in-person meetings, networking events, and cold calling.
  • Use customer profiles and ODP’s strategic pricing strategy to present solutions and secure new business.
  • Spend a minimum of 30 hours per week outside the office actively working in the designated territory.
  • Manage and service current spend within assigned accounts to support customer satisfaction and retention.
  • Partner with customer service, sales support, and other internal teams to resolve issues and maintain customer relationships.
  • Own territory planning, business development strategies, and execution of sales initiatives.
  • Maintain accurate customer information, sales activities, and pipeline details in ODP’s CRM for forecasting, reporting, and account planning.
  • Serve as a subject matter resource on customer requirements and selling strategies; share best practices and support peer learning and coworker development where appropriate.
  • Collaborate with cross-functional teams to align account strategies, resolve issues, and drive results.
  • Provide regular updates and reports to management on account activities, sales forecasts, and customer feedback.
  • Work safely and address potential workplace hazards or safety concerns.

Benefits

  • 401(k)
  • Competitive salaries and a benefits package.
  • Opportunities to move and grow within the organization.
  • Potential eligibility to participate in an incentive program, subject to the Incentive Plan terms and conditions.
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