About The Position

The Territory Sales Manager is a regional, field-based role covering the greater Seattle area, with regular in-office collaboration at the company’s Kent, Washington location. The position acquires new mid-market customers and expands relationships with existing accounts in the assigned geography. It focuses on outside sales to organizations with approximately 50–1,000 white-collar employees, presenting ODP Business products, services, and solutions to grow accounts and increase market penetration. Target companies may have up to $1.5 million in annual purchasing potential. The role builds relationships with decision makers and influencers through networking, relationship development, and cold calling, and is expected to develop partnerships, increase revenue, and contribute to territory and regional growth. At least 30 hours per week must be spent outside the office actively working in the assigned territory. Compensation is 100% commission-based, with a non-recoverable annual draw of up to $80,000 paid biweekly, plus uncapped quarterly commission based on margin and IGM performance. The stated on-target expected earnings are $120,000–$160,000 per year. The position requires a high school diploma or equivalent; a bachelor’s degree is preferred. At least two years of experience is required, including demonstrated relationship-building, negotiation, and closing skills. Related experience in sales, customer service, or business development is preferred. The role requires regular travel within the assigned territory and a valid driver’s license with a driving record in good standing.

Requirements

  • High school diploma or equivalent; a bachelor’s degree is preferred.
  • At least two years of experience.
  • Demonstrated relationship-building, negotiation, and closing skills, which may come from work experience, internships, or other relevant activities.
  • Ability or aptitude in consultative selling, needs analysis, and solution recommendation.
  • Ability to work in a deadline-driven, fast-paced environment, manage multiple priorities, and adapt to change.
  • Experience working in a team environment and collaborating to achieve shared goals.
  • Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
  • Ability to learn and effectively use internal systems, sales tools, and reporting platforms.
  • Ability to achieve monthly sales and revenue goals and meet or exceed assigned revenue goals and sales quotas.
  • Ability to conduct consultative customer analyses and provide tailored product and solution recommendations.
  • Ability to develop long-term client relationships that support renewals, upselling, and cross-selling.
  • Comfort with securing and conducting face-to-face meetings with key decision makers.
  • Ability to build a network through persuasive sales calls, customer visits, industry events, and internal referrals; comfort with cold calling and initiating contact with new prospects.
  • Effective written and spoken English communication skills with customers and internal stakeholders at all levels.
  • Strong presentation and interpersonal skills, including the ability to communicate value propositions clearly and confidently.
  • Strong time management, organization, and follow-up skills.
  • Ability to maintain and update CRM databases with required customer, contact, and activity information.
  • Ability to travel regularly within the assigned territory to meet customers and prospects.
  • Ability to read, write, speak, and understand English.
  • Valid driver’s license and a driving record in good standing.
  • Strong initiative, self-motivation, resilience, and a professional, goal-oriented, results-driven mindset.

Nice To Haves

  • Bachelor’s degree in Business, Marketing, Sales, or a related field.
  • Working knowledge of CRM tools such as Salesforce.com.
  • Related work experience in sales, customer service, or business development.

Responsibilities

  • Spend time in person with existing customers to identify and pursue additional revenue opportunities across product categories and services.
  • Conduct consultative discussions to understand customer needs, recommend tailored solutions, and increase account penetration and share of wallet.
  • Identify, prospect, and close new mid-market customers through outside sales activities in the assigned territory.
  • Develop relationships with decision makers, influencers, end users, and buyers through in-person meetings, networking events, and cold calling.
  • Use customer profiles and ODP’s strategic pricing strategy to present solutions and secure new business.
  • Spend a minimum of 30 hours per week outside the office and actively working in the designated territory.
  • Manage and service current account spend to support customer satisfaction and retention.
  • Partner with customer service, sales support, and other internal teams to resolve issues and maintain customer relationships.
  • Own territory planning, business development strategies, and execution of sales initiatives.
  • Maintain accurate, current customer, activity, and pipeline information in ODP’s CRM for forecasting, reporting, and account planning; ensure the accuracy of work products.
  • Serve as a subject matter resource on customer requirements and selling strategies; share best practices, support peer learning, and contribute to coworker development and training where appropriate.
  • Collaborate with cross-functional teams on account strategies, issue resolution, and results.
  • Provide regular updates and reports to management on account activities, sales forecasts, and client feedback.
  • Support a safe work environment by working safely and addressing potential hazards or concerns.

Benefits

  • 401(k)
  • Benefits package
  • Opportunities to move and grow within the organization
  • Potential eligibility to participate in an incentive program, subject to the plan’s terms and conditions
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