Territory Sales Manager - Seattle

Rinnai America Corp•Seattle, WA

About The Position

Rinnai America Corporation is hiring a Territory Sales Manager to create and execute residential and commercial programs across assigned market segments in the Seattle, Washington area and surrounding territory. The role is responsible for expanding Rinnai’s market share and coordinating with territory managers, the business development team, and the Regional Sales Manager to maximize opportunities and achieve corporate objectives. Travel within the territory is required, with stated expectations ranging from 40% to 75%. The position offers pay up to $97,585 annually plus a 20% bonus paid quarterly or annually. The Territory Sales Manager develops sales and market growth across repair and replacement, new construction builders and plumbing contractors, and commercial mechanical and plumbing contractors. The role supports contractors and distributors through product and installation training, sales programs, pricing and marketing initiatives, product presentations, commissioning support, and ongoing account relationships. It also manages sales forecasts, funnel activity, market reporting, customer issues, and field product performance concerns. The ideal candidate has a background in sales management within the construction products industry, knowledge of construction products and gas appliance applications, and the ability to develop dealer and distribution relationships, influence decision-makers, and present technical and business information. A bachelor’s degree in business or a related field, or equivalent work experience, is required. Rinnai lists health benefits, retirement matching, paid time off, professional development, tuition reimbursement, incentive pay, and other benefits.

Requirements

Bachelor’s degree in business or a related field, or equivalent work experience.
At least 3 years of demonstrated sales management experience in the construction products industry.
Industry knowledge, including construction products and gas appliance applications.
Seasoned sales leadership, management, and direct-selling ability.
Ability to work with C-suite decision-makers to gain alignment.
Financial acumen to support clients and apply Rinnai benefits to their businesses.
Ability to work with distribution accounts supporting the dealer supply chain.
Ability to develop dealer networks across verticals.
Ability to present influential data, including HERS ratings and energy-efficiency benefits of Rinnai products.
Ability to understand and manage client needs constructively to foster business alignment.
Proven ability to work with customers and negotiate appropriate outcomes.
Ability to organize workloads and determine priorities effectively.
Strong analytical and administrative skills, including report writing and business-report formulation.
Technical ability and willingness to market directly to distinct segments and their plumber and supplier partners.
Ability to present and manage marketing campaigns with successful return on investment for clients and contractors.
Effective use of Rinnai tools, including CRM, Cobblestone, and Project Manager.
Relationship-building ability and strong teamwork within local and regional business teams.
Self-motivation, confidence, initiative, commitment, and achievement orientation.
Presentation skills for groups of clients and ability to present technical products to groups of varying sizes.
Strong sales, customer, and management awareness.
Ability to influence stakeholders in support of a push-and-pull strategy.
Ability to develop sound business-planning processes and motivate individual team members.
Ability to evaluate options and act in a timely manner when facing challenges.
Ability to resolve conflicts creatively and achieve fair, equitable outcomes.
Ability to travel 40%–75% based on territory coverage.
Ability to meet the listed physical and environmental demands, including occasional ladder or stair use, working in tight spaces and at job sites, prolonged sitting or standing, and occasional handling of objects up to 100 pounds or more.

Responsibilities

Achieve sales targets, strategies, and tactics for the assigned Rinnai territory.
Develop sales and growth in the repair and replacement segment.
Develop sales and growth with assigned new-construction builder plumbing contractors.
Develop sales and growth with assigned commercial mechanical and plumbing contractors.
Provide product and installation training to plumbing contractors by segment.
Implement approved pricing, discounts, advertising, and programs.
Manage and align distribution partners in the territory.
Travel efficiently throughout the territory to deliver sales targets and market-development responsibilities.
Review progress quarterly and set achievement milestones.
Conduct product-knowledge training for distributor sales teams, including inside, outside, counter, and showroom staff.
Define, plan, and execute high-probability alignment with RNC plumbers, repair-and-replacement plumbers, and commercial clients.
Create localized plumber-conversion programs for each responsible MSA.
Build and deliver presentations to help builders and plumbers transition from tank to tankless systems.
Maintain contact with distributors and sales outlets to support the supply chain.
Use CRM to manage sales-funnel activities.
Build relationships with strategic plumber partners and regional RNC plumber management.
Monitor and analyze field sales reports, interpret results, and take corrective action to achieve sales targets.
Assist with annual and monthly sales forecasts and sales targets.
Conduct commercial jobsite visits to assist with system commissioning.
Resolve customer complaints and dealer problems, complaints, and warranty issues in a timely manner.
Support identification and resolution of field product performance and quality issues, including escalated customer issues and coordination with Rinnai Engineering.
Submit monthly detailed accounts of training, competitive intelligence, product requirements, and other information as prescribed by the Director of Sales and Market Summary Document Template.
Complete regional administrative reporting and quarterly market summaries.
Submit travel and entertainment expenses on time.
Log training classes to meet territory training metrics.
Manage plumber contracts and programming.
Process workflows to resolve field-related issues.

Benefits

Best-in-class health benefit programs with eligibility on the first day of employment.
Medical, dental, vision, and prescription coverage.
Flexible Spending Account options for medical and dependent care.
Paid time off and floating holidays.
Paid holidays.
401(k) plan with company match.
Company-paid life insurance and voluntary life insurance.
Short- and long-term disability coverage.
Professional development.
Tuition reimbursement.
Annual Incentive Plan and a 20% bonus paid quarterly or annually.
Referral bonuses.
Paid Volunteer Community Service Day.
Employee, family, and friend discounts.
Generous vehicle allowance program.
Tobacco- and drug-free campuses.