Territory Account Manager - Atlantic City, NJ

Heartflow•Atlantic City, NJ
•Remote

About The Position

The Territory Account Manager (TAM) represents Heartflow in a designated geographic territory and helps customers succeed with the company’s non-invasive cardiovascular diagnostic technology. The role drives adoption through referring physicians by supporting and educating customers, providing solutions, and building high customer satisfaction. It is customer-facing, with a primary focus on interactions with cardiologists, primary care physicians, nurse practitioners, and other healthcare professionals. The position is remote from a home office and involves approximately 20–25% travel. The TAM develops and executes business-development plans with strategic accounts and their stakeholders to grow adoption of a cCTA and FFRct clinical pathway. The role coordinates with internal teams and resources to support account programs, sales, marketing, education, and training. Performance is evaluated against account quota and growth in cCTA conversions and FFRct utilization compared with baseline.

Requirements

  • Proven sales skills and a track record of sales achievement.
  • A four-year degree and at least 5 years of related sales or clinical experience, or a two-year degree and at least 7 years of related sales or clinical experience.
  • Ability to quickly learn clinical and technical information and communicate it to customers.
  • Ability to develop relationships with account stakeholders, including administrators, cardiologists, referring physician practices, hospital marketing, and other strategic personnel.
  • Customer-focused mentality.
  • Ability to explain medical technologies to referring physicians and healthcare professionals.
  • Self-motivation and ability to initiate, organize, and complete projects.
  • Strong problem-solving ability, including under pressure.
  • Strong work ethic and ability to work effectively in a cross-functional team.
  • Ability to work effectively with customers from varied technical and clinical backgrounds.
  • Excellent verbal and written communication skills and professional etiquette.
  • Experience with Salesforce.com or a similar CRM.

Nice To Haves

  • Experience building and supporting strong clinical programs.
  • Knowledge of cardiac patient pathways and diagnostic technology.
  • A degree in science, medicine, business, marketing, or a technical field.
  • Experience in medical devices, cardiology pharmaceuticals, cardiology radiopharmaceuticals, hospitals, or medical software.
  • Experience introducing new cardiovascular technologies into hospitals.

Responsibilities

  • Develop and execute business-development plans with strategic Heartflow accounts and their key stakeholders.
  • Drive growth and adoption of a cCTA and FFRct clinical pathway in assigned accounts.
  • Coordinate cross-functional collaboration and deploy internal leadership, physician mentors, and other resources to support customer programs.
  • Organize and staff dinner programs, VIP visits, CT Pathway roadshows, and referring-physician office meetings.
  • Build and maintain relationships with referring physicians and other key clinical and account stakeholders.
  • Educate customers about Heartflow’s value proposition through presentations and discussions with referring physicians.
  • Promote Heartflow and build customer advocacy.
  • Coordinate field and headquarters resources to support focused customers and execute program development plans, sales, marketing, education, and training.
  • Meet or exceed quota for strategic accounts and increase cCTA growth, FFRct penetration, and case volume over baseline.
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