Store Manager Jobs

About The Position

Requirements

• High school diploma or GED (or equivalent)
• Experience in retail operations (e.g., working in a store or convenience retail environment) – ability to manage daily store flow, customer service, stock, and staffing.
• Strong verbal communication and customer service skills – interacting with customers, resolving issues, leading staff.
• Ability to work flexible hours, including weekends, evenings, and holidays
• Physical ability to perform store duties (standing for long periods, some heavy lifting, etc).
• Legal right to work in the U.S. (if in the U.S.) and other standard employment eligibility.
• Exceptional customer service and managerial skills.
• Excellent verbal and written communication skills.
• Excellent organizational and time-management skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to understand, create, and implement a budget.
• Must be willing to undergo a background check & drug screen.

Nice To Haves

• Previous management or supervisory experience (team lead, assistant manager, store lead) in a retail or convenience setting.
• Experience managing budgets, P&L (profit & loss), store sales growth, inventory control.
• Ability to use point of sale (POS) systems, scheduling software, maybe basic computer skills for reporting.
• Strong leadership, team building, coaching/mentoring skills – to develop staff and lead store culture.
• Knowledge of loss prevention, safety, regulatory compliance, fuel station, etc.
• Retail management or related field
• Experience with fuel retail operations, convenience store best‑practices, merchandising, vendor relations, that could help distinguish you.

Responsibilities

• Oversees the daily workflow of the store.
• Schedules and assigns staff to ensure efficient operations and optimal customer experience.
• Recruits, hires, and trains staff.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with policy.
• Develops and implements strategies to improve customer service and experience on an ongoing basis.
• Ensures a consistent, efficient, pleasant customer experience; resolves any customer service issues, complaints, or requests.
• Continually seeks and identifies methods to increase store sales and profitability; makes recommendations and/or implements changes as appropriate.
• Develops metrics, milestones, and goals for employees; ensures goals are met.
• Collaborates with corporate representatives to develop and implement budgets, sales goals, marketing strategies, and promotions.
• Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities.
• Develops and/or implements inventory control and security systems.
• Assesses periodic financial reports, evaluating performance against goals and implementing improvements and changes as required.
• Performs other related duties as required.
• Maintain cleanliness of gas bay/pumps & parking lot/grass island(s)
• Emphasize sales growth & profitability.