Assistant Store Manager

Goodwill of Southwestern Pennsylvania•Greensburg, PA
•$18 - $19

About The Position

The Assistant Store Manager assists the Store Manager with the daily operations of a retail store or outlet. The role uses critical thinking, interpersonal skills, active listening, and management abilities to achieve sales expectations and deliver customer-focused service. The Assistant Store Manager oversees personnel and helps ensure efficient store operations, while developing leadership skills and supporting the community. The position also provides leadership and direction to staff, program participants, donors, and customers to achieve production and quality goals. It supports retail operations that meet organizational policies and procedures and maintain a positive internal and external appearance.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of management experience for external candidates.
  • Internal candidates may qualify with a high school diploma or equivalent and at least 6 months of experience in the Goodwill Team Leader role.
  • Submit and provide current, valid Child Abuse Clearance, FBI Fingerprints Clearance, National Background Search, and PATCH clearances upon hire and before the first day of employment.

Responsibilities

  • Assist the Store Manager with daily retail store or outlet operations.
  • Provide leadership and direction to staff, program participants, donors, and customers.
  • Help achieve production and quality goals and meet sales expectations.
  • Oversee personnel and help ensure the store or outlet operates efficiently.
  • Adhere to organizational policies and procedures for retail staff.
  • Support a positive internal and external appearance of retail operations.
  • Demonstrate communication, organizational, management, problem-solving, attention-to-detail, and customer-service skills.
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