Store Manager

Suitsupply • Charlotte, NC

5d • $60,000 - $120,000 • Onsite

About The Position

The Store Manager is responsible for achieving sales and service targets while maintaining best practices and identifying improvements to store operations and other factors that support an excellent experience for customers and team members. The role leads and develops the store team, establishes objectives, manages the store’s P&L and budgets, and ensures merchandise presentation and store operations meet company standards. This position is for a new store opening at SouthPark Mall in Charlotte, North Carolina.

Requirements

• At least 3 years of experience in a customer service management role.
• Exceptional customer service and clienteling skills.
• Strong leadership skills, including the ability to coach and motivate a team.
• Professional verbal and written communication skills.
• Flexible work schedule, including nights, weekends, and holidays.

Responsibilities

• Lead and develop a professional store team to achieve company goals and improve individual objectives.
• Collaborate with training teams to develop a high-standard team.
• Establish weekly and monthly objectives for the team.
• Ensure employees present professionally according to company policies and deliver a high level of customer service to maximize sales and provide a highly personalized experience.
• Recruit qualified professionals and source top talent through networking in the market.
• Own the store P&L report and manage budgets, including salary, expenses, and inventory.
• Ensure merchandise is displayed attractively and according to visual guidelines.
• Ensure store standards and operations meet company standards.
• Collaborate with store support departments to use company resources effectively.
• Align with Human Resources on company policies, procedures, and development planning for the store team.

Benefits

• Competitive annual salary of $60,000–$120,000 for a full-time contract, plus a bonus structure.
• Industry-specific training program.
• Clothing allowance for each new season and employee discount.
• Opportunity to build a career with a fast-growing fashion company.
• Opportunity to travel to other stores and abroad.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed