Store Manager

JCPenney • Richland Township, PA

5d

About The Position

The Store Manager contributes to profitable sales growth by executing the overall store strategy. The role leads and engages the team, manages company merchandise and operational excellence, trains and develops associates, and executes sales-building programs. The Store Manager is responsible for customer service, sales performance, team development, specialty businesses, and established performance standards.

Requirements

• Minimum of 5 years of retail leadership experience.
• Bachelor’s degree or equivalent work experience.

Responsibilities

• Model, coach, and hold the team accountable for outstanding customer service.
• Engage with associates and customers to enhance interactions.
• Conduct store walkthroughs to check pricing and signing accuracy.
• Analyze sales and expense data to identify opportunities.
• Communicate business objectives and performance to the team.
• Drive sales through store walkthroughs and leadership interactions.
• Improve store consistency around key performance metrics.
• Participate in peer group discussions to address business trends.
• Provide in-the-moment coaching for associates.
• Maintain performance notes and take action to address performance gaps.
• Improve leaders’ execution abilities and team development.
• Use recognition and rewards to reinforce positive behaviors.
• Motivate associates and teams to align with company strategy.
• Lead Salon Managers, Beauty Managers, and Supervisors, and engage related teams.
• Analyze specialty-business sales and expenses to drive performance and improvement.
• Support shrink and safety initiatives.
• Meet established standards for sales, service, profit, productivity, and attendance.

Benefits

• Eligible for a bonus under the Management Incentive Plan.
• Competitive medical, dental, and vision benefits, if eligible.
• Term life insurance, if eligible.
• Paid vacation and holidays, subject to eligibility.
• 401(k) with Company match.
• Associate discount on merchandise at all Catalyst Brands.
• Eligible associates with paid vacation (MTO) receive eight paid holidays during the calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager