Store Director Jobs

About The Position

Responsibilities

• Assist in recruiting, interviewing, hiring, and onboarding store associates.
• Provide leadership, direction, and coaching to department managers and associates; promote engagement, accountability, and a positive workplace culture.
• Conduct performance discussions and support associate development plans.
• Ensure staffing levels support business needs and customer service expectations; model company values and expected behaviors.
• Support daily store operations across departments, monitor sales, labor, productivity, and operational metrics, and ensure operational standards are executed consistently.
• Oversee opening, closing, and manager-on-duty responsibilities; coordinate store activities to support sales growth and operational efficiency.
• Address customer concerns and resolve escalated issues professionally; foster a customer-first culture and monitor feedback for improvement opportunities.
• Maintain high standards of store cleanliness, organization, and presentation; support community outreach and local store engagement initiatives.
• Assist in achieving sales, profit, and expense targets; monitor labor budgets and scheduling practices.
• Review operational reports, identify improvement opportunities, support inventory management and shrink reduction, and drive accountability for department financial performance.
• Ensure compliance with company policies, food safety regulations, and health standards; maintain a safe environment for associates and customers.
• Support compliance with hiring, onboarding, labor, and employment requirements; execute asset protection and loss prevention programs.
• Assist with emergency response procedures and business continuity efforts.
• Support merchandising programs and promotional activities; ensure in-stock conditions, inventory accuracy, product quality, freshness, and presentation standards.
• Collaborate with department leaders to achieve merchandising goals.

Benefits

• Competitive wages paid weekly
• Access to up to 50% of earned wages before payday through a partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k)
• Time off, including vacation, holidays, and sick pay
• Training, career growth, and development
• Inclusive work environment with colleagues who reflect the communities served