Store Director
Madewell • Alpharetta, GA9d • $67,000 - $84,000
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Store Director
Madewell•Alpharetta, GA
•$67,000 - $84,000
About The Position
The Store Director is accountable for every aspect of retail store performance, with responsibility for driving a profitable business while building genuine customer connections, loyalty, and efficient operations. The role leads the store team, hires and develops talent, and fosters an inclusive environment in which associates share a vision for business success and feel a sense of belonging. The Store Director partners with the District Manager and management team, leads customer-service excellence, manages store operations and technology, and provides feedback to business partners about product assortment and visual merchandising.
Requirements
- Have 5+ years of full-time retail management experience.
- Passionately support the brand, customers, and teams.
- Stay up to date with current fashion trends and industry developments.
- Embrace teamwork, flexibility, and courtesy while executing tasks.
- Demonstrate innovation, champion new ideas, navigate uncertainty, and apply strong problem-solving skills.
- Have scheduling flexibility, including nights, weekends, and holidays.
- Bend, reach, and stretch for product; lift, carry, and move at least 40 pounds (18 kilos).
Nice To Haves
- Current Store Director experience is a plus.
Responsibilities
- Lead the team and drive the business while building a meaningful connection to the brand and maximizing profitability.
- Create exceptional customer experiences through personalized service standards, proactive engagement, and swift resolution of concerns, while leading the team to execute service excellence.
- Manage store operations, systems, and technology while ensuring accountability.
- Recruit, train, and develop talent to build a diverse team that reflects the communities served.
- Partner with the District Manager and management team to create a collaborative working environment for associates.
- Keep the team on track to exceed goals and provide best-in-class customer service.
- Provide feedback to the District Manager and relevant business partners to influence product assortment and in-store visual merchandising.
Benefits
- Competitive base pay and bonus programs.
- Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell.
- Competitive paid time off plan, including paid holidays.
- 401(k) plan with company matching donations.
- Medical, dental, prescription, vision, and life insurance.
- Entertainment, travel, fitness, and mobile technology discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
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