Assistant Store Director

Hy-Vee•Omaha, NE

10d

About The Position

The Assistant Store Director supports the overall operations of a Hy-Vee store to ensure efficient, profitable, and customer-focused performance. The role drives sales and profitability, leads department managers and employees, and upholds customer service, safety, and compliance standards. It also promotes Hy-Vee’s values of honesty, integrity, friendliness, care, respect, and ethical conduct, and supports company improvement and growth through company ownership. The Assistant Store Director leads store employees and oversees hiring, training, performance evaluation, and team development. In collaboration with the Store Director, the role develops and implements strategies for growth and efficiency; monitors financial and operational performance; supports pricing, merchandising, advertising, inventory, and department goals; and maintains store procedures and compliance with company policies and applicable laws. The position provides friendly customer service, fosters a positive and inclusive workplace, participates in community activities, and assists throughout the store as needed. The position reports to the Regional Vice President and Store Director. All store employees report to this role. Employment is contingent on successfully completing a pre-employment drug screen.

Requirements

High school education or equivalent experience.
Dale Carnegie and perimeter department training.
Over five years of similar or related managerial experience.
Ability to use logical or scientific thinking to solve problems involving abstract and concrete variables.
Ability to perform arithmetic, algebraic, and geometric calculations.
Ability to report, write, or edit articles for publication; prepare and deliver presentations; interview, counsel, or advise people; and evaluate technical data.
Ability to perform light work, frequently exerting up to 20 pounds of force.
Ability to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
Successful completion of a pre-employment drug screen is a condition of employment.

Responsibilities

Lead and manage store employees, including hiring, training, performance evaluation, and team development.
Promote positive employee morale, friendliness, and a welcoming work environment.
Provide prompt, efficient, and friendly customer service and establish store standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
Monitor sales, labor, inventory, and other financial and operational metrics to support profitability goals.
Prepare and analyze reports on sales, shrink, and operational performance, and identify areas for improvement.
Collaborate with the Store Director to develop and implement strategies for growth and efficiency.
Coordinate and participate in recruiting, hiring, orientation, and training, while reflecting the diversity of the communities served.
Assist customers with finding and reaching products, handling heavy items, and sharing suggestions or requests; take other steps to enhance the shopping experience.
Help balance customer service needs with labor costs in the market.
Foster a positive, inclusive, and results-driven work environment.
Help develop pricing structures and merchandising plans, and assist department heads in establishing criteria to meet department goals.
Support the store advertising plan by helping select items, media placement, and prices, and reviewing media layouts as needed.
Monitor consumer trends and competitor pricing, and stay informed about new items.
Review all aspects of the inventory process.
Represent the company positively and participate in local and company-wide community activities; encourage employee involvement in these activities.
Ensure procedures are in place to safeguard financial assets.
Maintain operations in accordance with company policies, store guidelines and procedures, the Code of Ethics, and applicable local, state, and federal laws.
Adhere to company policies and store guidelines, report to work as scheduled, and work the expected number of hours.
Pursue educational opportunities and support employee education.
Assist in all areas of the store as needed and perform other job-related duties and special projects.