Assistant Store Director

Albertsons Companies • TAHOE CITY, CA

11d • $79,040 - $93,500

About The Position

The Assistant Store Director shares responsibility with the Store Director for day-to-day retail grocery store operations and assumes overall responsibility for the store when the Store Director is absent. The role includes store-level decisions involving hiring, training, discipline, and scheduling, and carries primary responsibility for Front End operations. The company expects Assistant Store Directors to spend more than half of their time directing others, managing the enterprise, and performing closely related activities. Employees who need support in meeting this expectation should inform their District Manager and/or Human Resources so additional training can be provided.

The position oversees store performance, customer service, staffing, cash and inventory controls, security, safety, sanitation, and compliance with company policies and applicable laws. It also involves planning labor and schedules, managing promotions and product presentation, addressing complaints, and developing employees. Work is fast-paced and may include evening, weekend, and holiday work. Travel is not required. The position may involve extended periods of sitting, standing, or walking and handling objects weighing up to approximately 55 pounds.

Requirements

• High school diploma or equivalent required.
• Four or more years of retail or managerial experience required.
• At least one year of Assistant Manager experience managing a department or team within a multi-department retail, hospitality, or service operation; alternatively, two years of Department Manager experience with similar responsibility is required.
• Strong planning and organizational skills.
• Strong math and analytical skills.
• Demonstrated customer service and supervisory skills or related experience.
• Strong understanding of overall retail store operations.
• Strong verbal and written leadership and communication skills.
• Computer literate.
• Ability to make sound decisions while working under time constraints.
• Ability to get along with others.

Nice To Haves

• College degree preferred.
• Retail grocery experience preferred.

Responsibilities

• Manage overall store operations in the Store Director’s absence, including performance, cash, inventory, security, customer service, and staff.
• Manage Front End operations, including supervising the front end manager and directing, disciplining, and evaluating front end clerks.
• Track and analyze store performance; forecast weekly and daily sales goals and take action to meet or exceed them.
• Communicate sales goals, department performance, and sales opportunities to staff.
• Forecast, schedule, and monitor labor in line with sales, productivity guidelines, and wage budgets; develop action plans for cost-control issues.
• Support the Store Director in developing and executing strategies to improve product placement and appearance.
• Manage display accuracy and appearance for promotions; ensure products are displayed and ordered to maintain in-stock conditions.
• Manage store maintenance, cleanliness, safety, and sanitation issues.
• Oversee cash handling and accounting, and ensure the store is secured.
• Prioritize, plan, and coordinate work activities and manage time and resources to meet objectives on time.
• Ensure compliance with legal requirements and company policies and procedures, including money handling, check cashing, security, food safety, worker and customer safety, sanitation, consumer protection laws, and timely and accurate wage payments.
• Promote customer satisfaction by ensuring employees provide superior service through best practices, training, and coaching.
• Handle customer and employee complaints and make decisions to resolve them in the best interests of the customer or employee and the business.
• Select, train, develop, and manage employee performance, with input from other management personnel; recommend hiring and disciplinary action, up to and including termination.
• Provide constructive suggestions and encouragement, set performance expectations, give honest feedback, and identify developmental assignments for employees.
• Maintain appropriate professional relationships with union officials and ensure compliance with collective bargaining agreements, if applicable.
• Maintain positive working relationships with direct reports, peers, supervisors, suppliers, and customers, including handling complex or difficult situations.
• Motivate employees toward common objectives and model compliance with company policies and procedures and a positive attitude.
• Interview and select applicants for hire and promotion.
• Manage the Safety Program, including oversight of compliance with company safety standards and the Hazardous Waste Program.

Benefits

• Diverse and inclusive work culture.
• Competitive pay with weekly payroll.
• Access to up to 50% of earned wages before payday through a partnership with Stream.
• Associate discounts.
• Comprehensive benefits for eligible associates, including medical, dental, vision, and 401(k).
• Paid time off, including vacation, holidays, and sick leave, subject to eligibility.
• Training, career growth, and development support.
• Benefits may include disability and life insurance, sick pay, PTO/vacation pay or flexible time off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401(k) eligibility).
• Associates in this position may be eligible for a quarterly bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED