Assistant Store Director

SpartanNash•Cincinnati, OH

10d

About The Position

The Assistant Store Director leads the day-to-day activities of an individual retail store in conjunction with, or in the absence of, the Store Director. The role ensures departments are fully staffed, trained, and operating to company standards, and cultivates a positive, high-performing, customer-focused store culture through effective leadership. It assists with monitoring the store’s financial performance, maintaining the physical location, and communicating and executing corporate plans. The position supports overall retail store management, including staffing, training, performance management, associate career development, and developing and monitoring department goals and budgets. It assists with the store’s profit and loss performance, follows up with subdepartment managers on sales, gross profit, and controllable expense goals, and helps managers interpret data and create plans to meet department goals. The role coordinates store activities for operational success and compliance, oversees corporate merchandising and inventory programs, and implements schedules and labor and payroll expense controls. It also implements the OWN IT! service program and models customer-focused service. Additional responsibilities may be assigned as needed. The work environment is typically an office environment, with frequent sitting, standing, and walking. The associate may be required to lift or move 20 pounds. Exposure to outside weather is rare; temperatures may vary in certain work areas, and noise levels are usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment.

Requirements

Three years of experience in a retail grocery environment with increasing levels of responsibility.
One year of experience in a supervisor or lead role, preferably in a retail environment.
Excellent written and verbal communication skills.
Strong organization, prioritization, decision-making, problem-solving, and conflict-management skills.
Strong leadership abilities and capability to work in a hands-on environment.
Strong strategic planning and business acumen skills.
Strong knowledge of retail store operations and knowledge of retail management systems.
Proficiency in Word, Excel, and PowerPoint.
A bachelor's degree in Business Administration or a related field, or an equivalent combination of education and/or experience; the degree is preferred.

Nice To Haves

Ability to communicate in Spanish is highly desirable, depending on company location.

Responsibilities

Assist the Store Director with overall retail store management, including staffing, training, performance management, associate career development, and development and monitoring of department goals.
Develop and monitor department budgets as required.
Provide focused leadership that fosters a positive, high-performing, customer-focused store culture.
Assist with the store’s overall profit and loss performance, including budgeted sales, gross profit, and controllable expenses.
Follow up with subdepartment managers to ensure budgeted sales, gross profit, and controllable expense goals are achieved.
Help subdepartment managers interpret data and create plans to achieve department goals.
Coordinate store activities to ensure successful operations and compliance with safety, food safety, human resources, merchandising, loss prevention, Department of Labor, OSHA, and other checks and audits.
Oversee adherence to corporate merchandising and inventory programs and partner with corporate business partners as needed to communicate and follow operational and merchandising standards.
Implement and maintain work schedules, labor control, and store payroll expense control programs.
Implement the OWN IT! service program and model high standards of customer service.
Maintain knowledge of industry and local trends and best practices, and recommend improvements to programs and processes.
Perform additional responsibilities as assigned.