Assistant Store Director

Hy-Vee, Inc.•Omaha, NE

10d

About The Position

The Assistant Store Director supports the overall operations of a Hy-Vee store, ensuring efficient, profitable, and customer-focused performance. The role drives sales and profitability, leads and develops department managers and employees, and upholds standards for customer service, safety, and compliance with company policies and applicable regulations. The position also helps perpetuate Hy-Vee’s values of honesty, integrity, friendliness, care, sincerity, respect, and ethical conduct, and supports company improvement and growth through company ownership. The Assistant Store Director leads all store employees and works with the Store Director to develop strategies for growth and efficiency. Responsibilities span store financial performance, staffing and employee development, merchandising and pricing, inventory, customer service, community involvement, and adherence to policies and laws. The role reports to the Regional Vice President and Store Director, and all store employees report to this position. This fast-paced role involves daily contact with customers, employees, vendors, and the public, and occasional contact with regulatory agencies. Work may involve exposure to dust, noise, temperature extremes, moving equipment hazards, electrical shock, and chemicals or solvents. Physical requirements include light work exerting up to 20 pounds of force frequently, along with climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

High school education or equivalent experience.
Dale Carnegie and perimeter department training.
Over five years of similar or related managerial experience.
Ability to use logical or scientific thinking to solve problems involving abstract and concrete variables.
Ability to perform arithmetic, algebraic, and geometric calculations.
Ability to report, write, or edit articles for publication; prepare and deliver presentations; interview, counsel, or advise people; and evaluate technical data.
Ability to perform light work, exerting up to 20 pounds of force frequently.
Visual ability from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
Ability to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Successful completion of a pre-employment drug screen is required.

Responsibilities

Lead and manage all store employees, including hiring, training, performance evaluation, and team development.
Maintain a positive attitude and foster employee morale, friendliness, and a positive, inclusive, results-driven work environment.
Provide prompt, efficient, friendly customer service and establish store standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
Monitor sales, labor, inventory, and other financial and operational metrics to help meet profitability goals.
Prepare and analyze sales, shrink, and operational reports and identify areas for improvement.
Collaborate with the Store Director to develop and implement growth and efficiency strategies.
Coordinate and participate in recruiting, hiring, orientation, and training, reflecting the diversity of the communities served.
Greet customers, learn and use their names when possible, escort them to products, retrieve out-of-reach items, assist with heavy items, pass along suggestions or requests, and otherwise enhance their shopping experience.
Help determine the appropriate balance between customer service and labor costs for the market.
Help develop pricing structures and merchandising plans, and assist department heads in establishing criteria for department goals.
Help determine the store advertising plan, select items, media placement, and prices, and review media layouts where necessary.
Monitor consumer trends, review competitor pricing, and stay informed about new items.
Review all aspects of the inventory process.
Represent the company positively and participate in local and company-wide community activities; encourage employee participation in those activities.
Ensure procedures are in place to safeguard financial assets.
Maintain operations in accordance with Hy-Vee policies, store guidelines and procedure manuals, the Code of Ethics, and applicable laws; report as scheduled and work the expected number of hours.
Pursue educational opportunities and ensure employees have educational opportunities.
Assist in all areas of the store as needed and perform other job-related duties and special projects.
Instruct, assign, and review work; plan work; maintain standards; allocate personnel; and coordinate others’ activities.
Select new employees and address employee problems; recommend and approve transfers, promotions, discipline, discharge, and salary adjustments.