Assistant Store Director

Albertsons Companies•Fountain, CO
•Onsite

About The Position

The Assistant Store Director leads the Center of the Store, covering Frozen, Dairy, and Liquor/Beer, and helps the team meet sales and profit goals. The role promotes excellent customer service and contributes operational insights and recommendations that influence store performance. In the Store Director’s absence, the Assistant Store Director oversees total store operations and guides associates and department managers. The position oversees daily center-store operations, product quality, inventory, pricing, cleanliness, safety, and company-policy implementation to minimize merchandise shrink. It also involves developing and supervising associates, supporting hiring and advancement, communicating sales goals, monitoring department performance and operational records, managing customer inquiries and complaints, and assisting with hands-on store tasks such as setting displays or working at the cash register. The role is performed in a temperature-controlled store, with occasional exposure to varying temperatures while handling products. Physical duties include standing, walking, and occasionally lifting up to 50 pounds. A high school diploma and qualifying retail, hospitality, or service management experience are required. A college degree is preferred.

Requirements

  • Completion of the ASD Training Program or a similar leadership development program.
  • At least 1 year of experience as an Assistant Manager in a retail, hospitality, or service environment, or 2 years as a Department Manager.
  • High school diploma.
  • Strong customer service and supervisory skills.
  • Strong communication and leadership skills, and the ability to handle customer interactions with composure.
  • Proficiency in basic math and accounting; comfort using computer software and reviewing financial statements.
  • Strong retail background, ideally with management experience, and a deep understanding of company policies and procedures.
  • Ability to stand and walk and occasionally lift up to 50 pounds.

Nice To Haves

  • A college degree is preferred.

Responsibilities

  • Foster and model outstanding customer service throughout the store.
  • Take responsibility for total store operations in the absence of the Store Director, guiding associates and department managers.
  • Oversee daily operations of the Center of the Store, including Frozen, Dairy, and Liquor/Beer, and conduct daily inspections for product quality and compliance with standards.
  • Maintain stocked and organized shelves and high standards of cleanliness and safety; handle pricing and implement company policies to minimize merchandise shrink.
  • Motivate, train, and lead associates; contribute to hiring and advancing talent.
  • Communicate sales goals and department performance to the team.
  • Monitor daily logs, purchase reports, and labor costs.
  • Handle incoming calls and customer inquiries, address complaints, and report to the Store Director when necessary.
  • Perform manual tasks such as setting up displays or assisting at the cash register.

Benefits

  • Competitive wages paid weekly.
  • Associate discounts.
  • Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k) benefits.
  • Time off, including vacation, holidays, and sick pay, subject to eligibility requirements.
  • Training, career growth, and development support.
  • Inclusive work environment with colleagues who reflect the communities served.
  • Benefits may include vision, disability, and life insurance, PTO/vacation pay or flexible time off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401(k) eligibility).
  • Associates in this position may be eligible for a quarterly bonus.
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