Assistant Store Director

Albertsons • Denver, CO

9d • Onsite

About The Position

The Assistant Store Director leads the Center of the Store, including Frozen, Dairy, and Liquor/Beer, and helps the team meet sales and profit goals. The role fosters exceptional customer service and, when the Store Director is absent, assumes responsibility for total store operations and guides associates and department managers.

Responsibilities include overseeing daily center-store operations and product quality, maintaining stocked and organized shelves, cleanliness and safety, pricing, and implementing company policies to minimize shrink. The Assistant Store Director trains, motivates, and leads associates, contributes to hiring and talent advancement, communicates sales goals and department performance, and monitors daily logs, purchase reports, and labor costs. The role also responds professionally to customer calls, inquiries, and complaints, reporting issues to the Store Director as needed.

The position requires a strong retail background, preferably with management experience, knowledge of company policies and procedures, leadership and communication skills, basic math and accounting ability, and comfort using computer software and financial statements. In addition to managing operations, the role may involve manual tasks such as setting displays or assisting at the register. Work takes place in a temperature-controlled store, with occasional exposure to varying temperatures while handling products.

Requirements

• Completion of the ASD Training Program or a similar leadership development program.
• At least 1 year of experience as an Assistant Manager in a retail, hospitality, or service environment, or 2 years as a Department Manager.
• High school diploma.
• Strong customer service and supervisory skills.
• Retail background, ideally including management experience, and understanding of company policies and procedures.
• Excellent communication and leadership skills, with composure in customer interactions.
• Proficiency in basic math and accounting.
• Comfort using computer software and financial statements.
• Ability to stand and walk, and occasionally lift up to 50 lbs.

Nice To Haves

• College degree.
• Management experience.

Responsibilities

• Foster outstanding customer service throughout the store and lead by example.
• Lead total store operations and guide associates and department managers in the Store Director’s absence.
• Oversee daily Center of the Store operations, including dairy and frozen sections, and conduct daily inspections for product quality and compliance.
• Maintain stocked and organized shelves and high standards for cleanliness and safety.
• Manage pricing and implement company policies to minimize merchandise shrink.
• Motivate, train, and lead associates; contribute to hiring and advancing talent.
• Communicate sales goals and department performance to the team.
• Monitor daily logs, purchase reports, and labor costs.
• Handle customer calls, inquiries, and complaints professionally, reporting to the Store Director when necessary.
• Perform manual tasks such as setting up displays and assisting at the cash register.

Benefits

• Competitive wages paid weekly.
• Associate discounts.
• Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
• Time off, including vacation, holidays, and sick pay.
• Leaders invested in training, career growth, and development.
• Inclusive work environment with colleagues who reflect the communities served.
• Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/vacation pay or flexible time off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401(k) eligibility).
• Associates in this position may be eligible for a quarterly bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED