Store Director

Maverik • Provo, UT

10d • $51,000 - $62,000

About The Position

The Store Director leads the store team, drives store performance, and creates a positive customer experience while overseeing store operations. The role requires expert-level knowledge of the food service department, which is central to customer satisfaction and store revenue. The Store Director develops Team Members, supports the community, and leads the team in delivering the Maverik experience.

The position begins with six weeks of hourly training at $24.50–$29.50 per hour. Upon successful completion of training, the employee transitions to a salaried Store Director role, with a stated annual salary range of $51,000–$62,000 and eligibility for a bonus program.

Requirements

• Must be 21 or older to apply.
• Strong leadership skills and the ability to motivate and manage a team.
• Excellent communication and interpersonal skills.
• Ability to handle financial management, including P&L, budgets, and business plans.
• Experience or willingness to learn recruitment, training, and performance management.
• Strong problem-solving skills and ability to make decisions under pressure.
• Commitment to high standards of safety, customer service, and operational efficiency.
• Must obtain and maintain the food safety certification required by the applicable state or local jurisdiction.

Responsibilities

• Champion Maverik’s GET (Greet, Engage, and Thank) customer service expectations by modeling behaviors, coaching Team Members, and holding the team accountable for a welcoming customer experience.
• Facilitate the ongoing development of leaders and the store team by ensuring delivery of all Company training programs.
• Collaborate with the District Manager and Sr Director of Regional Operations on P&L management, business plans, and budgets.
• Implement Company initiatives, enhance the customer experience, and foster a culture of coaching, engagement, and teamwork.
• Lead the store team in implementing best practices, measuring operational efficiencies, improving productivity, and achieving operational standards.
• Maintain operational knowledge of kitchen processes, including opening and closing workflows, food preparation, and sanitation, to support, audit, and coach the Food Service Manager.
• Provide operational backup across store departments, including the kitchen, during peak volume or staffing shortages.

Benefits

• Employee fuel discount and 50% off food and drinks.
• Annual profit sharing for eligible Team Members.
• Medical, dental, and vision insurance for full-time Team Members.
• 401(k) plan with company match.
• $20,000 company-paid life insurance.
• Parental leave.
• Education assistance or reimbursement program.
• Growth opportunities, including promotion from within, consistent raises, and support for professional goals.
• Eligibility for a bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed