Assistant Store Director

SpartanNash • Cincinnati, OH

9d

About The Position

The Assistant Store Director leads the day-to-day activities of an individual retail store in conjunction with, or in the absence of, the Store Director. The role ensures departments are fully staffed, trained, and operating to company standards, and cultivates a positive, high-performing, customer-focused store culture through effective leadership. It assists with monitoring the store’s financial performance, maintaining the physical location, and communicating and executing corporate plans.

The position supports overall retail store management, including associate staffing, training, performance management, career development, and department goal setting and monitoring. It helps manage department budgets and the store’s profit and loss performance, including budgeted sales, gross profit, and controllable expenses. The Assistant Store Director works with department managers to monitor results, interpret data, and create plans to achieve goals.

The role coordinates store activities to support successful operations and compliance with safety, food safety, human resources, merchandising, loss prevention, Department of Labor, OSHA, and other checks and audits. It supports corporate merchandising and inventory programs, manages work schedules and labor and payroll expense control, and implements the OWN IT! customer service program. The position also monitors industry and local trends and recommends improvements to programs and processes. Additional responsibilities may be assigned as needed.

Requirements

• Three years of experience in a retail grocery environment with increasing levels of responsibility.
• One year of experience in a supervisor or lead role, preferably in a retail environment.
• Excellent written and verbal communication skills.
• Strong organization, prioritization, decision-making, problem-solving, and conflict-management skills.
• Strong leadership abilities and capability to work in a hands-on environment.
• Strong strategic planning and business acumen skills.
• Strong knowledge of retail store operations and knowledge of retail management systems.
• Proficiency in Word, Excel, and PowerPoint.

Nice To Haves

• Bachelor’s degree in Business Administration or a related field is preferred; an equivalent combination of education and/or experience is accepted.
• Ability to communicate in Spanish is highly desirable, depending on company location.

Responsibilities

• Assist the Store Director with overall retail store management, including staffing, training, performance management, associate career development, and developing and monitoring department goals.
• Develop and monitor department budgets as required.
• Provide leadership that fosters a positive, high-performing, customer-focused store culture.
• Assist with the store’s profit and loss performance, including budgeted sales, gross profit, and controllable expenses.
• Follow up with subdepartment managers to ensure budgeted sales, gross profit, and controllable expense goals are achieved.
• Help subdepartment managers interpret data and create plans to achieve department goals.
• Coordinate store activities to support successful operations and compliance with safety, food safety, human resources, merchandising, loss prevention, Department of Labor, OSHA, and other checks and audits.
• Oversee adherence to corporate merchandising and inventory programs and partner with corporate business partners to communicate and follow operating and merchandising standards.
• Implement and maintain work schedules, labor controls, and store payroll expense control programs.
• Implement the OWN IT! service program and model high standards of customer service.
• Maintain knowledge of industry and local trends and best practices, and recommend improvements to programs and processes.
• Perform additional responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level