Store Director (Full-Time) @ Sheraton Dallas Hotel

Event Network•Dallas, TX

10d

About The Position

The Store Director leads a specific store partnership and is responsible for building and retaining a high-performing, diverse workforce of Assistant Store Directors, Sales Leads, and team members while contributing to e|n talent planning. The Store Director communicates and leads e|n’s vision and strategy to the store team and partner management in a manner consistent with e|n’s core values. The role leads the team to meet net income and sales goals, per-capita targets, and operating and people objectives through execution, coaching, and accountability. The Store Director is accountable for overall guest service and merchandise presentation and serves as the primary point of contact for the store’s partnership, developing relationships throughout the partner staff. Applicants must be at least 18 years old.

Requirements

Must be at least 18 years old.
Frequently stand, walk, and use hands to finger, handle, or feel; occasionally reach, climb or balance, and stoop, kneel, crouch, or crawl.
Frequently lift and/or move up to 40 pounds.

Responsibilities

Set clear expectations and hold Assistant Store Directors, Sales Leads, and self accountable to e|n performance and behavior standards.
Recruit, select, onboard, develop, and retain talent; use succession planning and performance management to support engagement and business objectives.
Recognize and reward behaviors aligned with e|n’s core values, and pursue opportunities for self-development.
Resolve location HR and guest-service issues in partnership with HR; build relationships with e|n team members, partners, and SSC team members.
Achieve store sales, per-capita, net income, payroll, inventory, and expense targets; implement initiatives within budget and identify ways to reduce expenses.
Analyze reports, business trends, and opportunities to support effective business decisions.
Collaborate with the VP of Store Quality on business goals, loss-prevention trends and issues, payroll utilization, and business strategies.
Communicate and execute e|n’s strategic direction and coordinate short- and long-term store goals with Assistant Store Directors and the store team.
Train the team to provide a consistent, friendly, knowledgeable, and efficient guest experience in accordance with e|n and partner guidelines.
Maintain visual presentation directives and develop team members’ ability to present stores in line with e|n standards.
Champion e|n initiatives, respond to communications in a timely manner, and perform required non-revenue-generating tasks, including expense control and loss-prevention training.
Ensure team members exceed e|n Cares standards and maintain a clean, organized, and safe shopping environment.
Share partner and market insights with Store Operations and Purchasing Teams to inform store and company growth strategies.
Develop and maintain strong partner alliances to support long-term relationships.
Promote regional involvement in philanthropic activities.