Safeway Store Director-Oxon Hill, MD

Albertsons • Lanham, MD

7d

About The Position

The Store Director is accountable for the store’s overall performance, culture, and operations. This role leads teams to drive sales, strengthen customer and associate experiences, and build a high-performing, inclusive workplace. The Store Director is expected to be a strategic, resilient leader who embraces innovation and calculated risks, uses insights to respond to challenges, and builds lasting customer relationships.

The position leads and develops associates and store leaders, aligns teams around priorities, and supports hiring, retention, and career growth. It sets a customer-first sales culture and oversees localized merchandising and the integration of in-store and online operations. The Store Director also manages operational performance, workforce coverage, store presentation, required licensing, and compliance with applicable laws, company policies, and collective bargaining agreements where applicable.

Requirements

• 3 to 5 years of progressive retail leadership experience, preferably in grocery, retail, or service industries.
• High school diploma or equivalent required.
• Proven success in team development, sales growth, and operational strategy.
• Strong analytical, communication, and coaching skills.
• Experience with workforce management tools and financial analysis platforms.
• Ability to sit, stand, or walk for extended periods.
• Ability to reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 55 pounds.
• May spend long periods at a desk or computer terminal and use calculators, keyboards, telephones, computers, and other office equipment.
• Stooping, bending, twisting, and reaching may be required to complete some job duties.
• Holiday, evening, and weekend work may be required.

Nice To Haves

• College bachelor’s degree preferred.
• Passion for inclusive leadership, coaching, and community engagement.

Responsibilities

• Lead, motivate, coach, recognize, and develop associates.
• Facilitate weekly planning sessions with Assistant Store Directors and Department Managers, and align teams through daily morning and evening huddles.
• Delegate work, communicate transparently, and foster ownership, engagement, accountability, and trust.
• Identify store management skill gaps and create development plans; mentor leaders through feedback, stretch assignments, and growth opportunities.
• Partner with Assistant Store Directors on strategic hiring and build diverse, high-performing teams.
• Engage in community outreach to attract local talent and create opportunities for associates to give back.
• Promote belonging, shared success, associate retention, engagement, and career advancement.
• Set a customer-first vision and inspire associates to deliver exceptional service and drive sales through customer interactions.
• Lead localized merchandising that reflects community preferences and improves product discoverability and the store experience.
• Use customer insights and feedback from physical and digital channels to identify trends and improve service and shopping experiences.
• Recognize and hold associates accountable for selling behaviors and customer-focused performance.
• Equip associates to anticipate customer needs, personalize service, and meet sales and service expectations.
• Integrate in-store and online operations to support product availability, service consistency, and a cohesive customer experience.
• Partner with Human Resources, Operations Specialists, Sales Teams, and other support functions to deploy resources toward shared goals.
• Use P&L, sales, purchases, labor, and cost reporting to influence results.
• Manage workforce scheduling to meet customer demand, optimize coverage, and control labor.
• Conduct daily walkthroughs to maintain store readiness, visual merchandising, cleanliness, and presentation.
• Obtain necessary operational licenses, such as a Food Safety and Sanitation License.
• Ensure compliance with legal requirements and company policies and procedures, including cash handling, security, safety, consumer protection, sanitation, and wage and hour requirements.
• Maintain professional relationships with union officials and comply with collective bargaining agreements when applicable.
• Take responsibility for outcomes and empower teams to act with pride and accountability.

Benefits

• Competitive wages paid weekly.
• Associate discounts.
• Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
• Time off, including vacation, holidays, and sick pay.
• Leaders invested in training, career growth, and development.
• An inclusive work environment with colleagues who reflect the communities served.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED