Acme Assistant Store Director-Denville, NJ

Albertsons•Malvern, NJ

8d•Onsite

About The Position

The Assistant Store Director (ASD) provides friendly, courteous, and helpful customer service while assisting the Store Director with the total operation of a retail grocery store. The ASD supervises store employees and manages the store with authority to operate it at maximum efficiency during the Store Director’s absence. The position oversees store performance, staff, customer service, cash and inventory controls, security, sanitation, and compliance with company policies and legal requirements. The ASD selects, trains, develops, schedules, evaluates, and manages employees, and may take personnel actions. The role involves coordinating work and resources, monitoring sales and labor performance, maintaining product availability and presentation, resolving customer and operational issues, and fostering effective relationships with employees, union officials when applicable, suppliers, and customers. A significant portion of the day is spent on the sales floor managing employees and interacting with customers. Travel may be required for training, corporate programs, focus groups, or to assist other stores. The schedule may include varied shifts and long hours, including nights, holidays, and weekends.

Requirements

At least one year of assistant manager experience managing a department or team within a multi-department retail or service operation, or two years of department manager experience managing a department or team within a multi-department retail or high-volume service operation.
High school diploma or equivalent.
Strong customer service and supervisory skills.
Perishable inventory management experience; stated as having no exceptions.
Solid understanding of overall store operations.
Demonstrated strong leadership skills.
Ability to repeatedly use hands, arms, legs, and feet for sustained activity, such as walking around the store, stocking, and rotating product.
Ability to stand for 100% of the shift and work in a fast-paced environment.
Ability to work a variety of shifts and long hours, including nights, holidays, and weekends.

Nice To Haves

College degree.
Experience with schedule writing.
Experience with inventory ordering.
Shrink management experience.
Two or more years of experience managing in a food-based industry.
Union experience.

Responsibilities

Manage the grocery store’s operations during the Store Director’s absence, including performance, cash, inventory, security, customer service, and staff.
Track and analyze store performance; forecast sales goals and take action to meet or exceed established goals.
Communicate sales goals, department performance, and sales opportunities to staff.
Forecast, schedule, and monitor labor in line with sales, productivity guidelines, and wage budgets; develop action plans for cost-control issues.
Support the Store Director in executing strategies to improve product placement and appearance.
Monitor displays and promotions, and ensure products are displayed and ordered to maintain in-stock conditions.
Manage store maintenance, cleanliness, safety, and sanitation issues.
Oversee cash handling and accounting, and ensure the store is secured.
Prioritize, plan, and coordinate work activities and manage time and resources to meet objectives.
Ensure compliance with legal requirements and company policies and procedures, including those relating to check cashing, security, safety, sanitation, and wage and hour requirements.
Promote customer satisfaction and ensure employees provide superior customer service.
Select, train, develop, schedule, evaluate, and manage employee performance, with assistance from other management personnel.
Set performance expectations, give feedback and encouragement, and identify developmental assignments for employees.
Maintain appropriate professional relationships with union officials and comply with applicable collective bargaining agreement provisions.
Maintain positive working relationships with direct reports, peers, supervisors, suppliers, and customers, and handle complex or difficult situations effectively.
Motivate employees, encourage shared objectives, and serve as a positive role model.
Perform other management duties as needed to keep the store functioning effectively.
Travel for training, corporate programs, focus groups, or to assist at other stores when required.

Benefits

Quarterly bonus potential.
12 days of PTO.
40 hours of sick time.
6 recognized holidays.
401(k) match of up to 7%.
Pet insurance.
EPA benefits.
Competitive wages paid weekly.
Access to up to 50% of earned wages before payday through Stream.
Associate discounts.
Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
Vacation, holiday, and sick pay.
Training, career growth, and development.
Inclusive work environment.