Store Director Jobs

About The Position

Requirements

• Supports the Store Director in the overall leadership, operation, and performance of the store.
• Assists in driving sales, profitability, customer service, operational excellence, and employee engagement.
• Ensures compliance with company policies and regulatory requirements.
• Serves as a leader and role model for all associates.
• Helps develop future store leaders.

Responsibilities

• Assist in managing daily store operations to ensure an efficient and profitable business.
• Support execution of company initiatives, merchandising programs, and operational objectives.
• Monitor store conditions to ensure cleanliness, safety, and presentation standards are maintained.
• Review key performance metrics and help implement action plans to achieve sales and profitability goals.
• Ensure adequate staffing levels to meet customer and operational needs.
• Lead, coach, and develop department managers and store associates.
• Foster a positive and inclusive work environment that promotes engagement and accountability.
• Support recruiting, hiring, onboarding, training, and retention efforts.
• Conduct performance coaching and assist with performance evaluations.
• Identify and develop high-potential employees for advancement opportunities.
• Promote a customer-first culture throughout the store.
• Resolve customer concerns promptly and professionally.
• Ensure associates provide exceptional service and maintain positive customer interactions.
• Monitor customer satisfaction and implement improvement strategies when needed.
• Assist in achieving sales, labor, shrink, and expense targets.
• Review financial reports and operational data to identify trends and opportunities.
• Support inventory management processes to minimize loss and improve profitability.
• Help ensure accurate execution of pricing, promotions, and inventory controls.
• Ensure compliance with company policies, food safety standards, OSHA requirements, and other regulatory guidelines.
• Promote workplace safety and promptly address hazards or unsafe conditions.
• Support asset protection initiatives designed to reduce shrink and prevent loss.
• Ensure proper handling, storage, and merchandising of products.
• Represent the company professionally within the community.
• Support community engagement programs and company-sponsored initiatives.
• Promote company values and maintain a positive store culture.

Benefits

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay)
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve