Assistant Store Director - Royal Oak, MI

Meijer • Royal Oak, MI

21h • Onsite

About The Position

The Assistant Store Director provides direction for store operations, processes, and conditions, and plans, directs, and supervises the team’s day-to-day work. The role is responsible for selecting, training, developing, and managing the performance of team members and leaders within its span of care. It supports the Store Director in running overall operations and is responsible for store operations when the Store Director is absent.

The position oversees operations across food and general merchandise, storewide merchandising plans, planograms, seasonal resets, endcaps, and daily direct-store-delivery execution. It works to improve customer service, sales, profitability, and operational results; ensures customer concerns are resolved efficiently; and maintains product freshness and food safety standards. The Assistant Store Director also develops staffing and recruiting strategies, fosters team engagement and inclusive communication, develops talent, and cultivates connections with local communities. Performance is measured against key metrics including sales, shrink, labor, margin, total direct contribution, net profit, customer satisfaction, and safety.

Requirements

• Bachelor’s degree or equivalent experience.
• At least 5 years of retail, grocery, operations management, or customer service experience.
• At least 4 years of progressive leadership experience.
• Passion for leading team members while providing industry-leading service.
• Proactive and creative thinking applied to business needs.
• Thorough understanding of seasonal and diverse merchandising to meet customer and community needs and grow sales and market share.
• Strong business acumen.
• Innovative attitude and commitment to helping Meijer set the industry standard.
• Commitment to fostering an inclusive environment where team members and vendors feel valued and supported.

Responsibilities

• Assist the Store Director with overall store operations as needed and oversee all store operations in the Store Director’s absence.
• Plan, direct, and supervise day-to-day store operations across food and general merchandise.
• Manage storewide planograms, seasonal resets, endcaps, weekly ad sets, seasonal assortments, displays, pricing, and merchandising execution.
• Lead performance management for leaders and team members, including decisions on performance ratings, career development, and promotion potential.
• Attract, select, develop, and retain team members and leaders, and develop recruiting strategies to meet forecasted staffing needs.
• Lead daily team communications and huddles covering financial performance, customer feedback, recognition, and other important information.
• Promote open and candid communication grounded in Meijer’s philosophy of Care and Accountability.
• Improve customer service, sales, profitability, and other business results; resolve customer complaints efficiently and ensure prompt service.
• Assess store financial results and implement business strategies to improve profitability and performance.
• Communicate product freshness standards and ensure related processes and procedures are followed.
• Verify that store operations meet Meijer and local-authority food safety standards.
• Deliver key performance metrics, including sales, shrink, labor, margin, total direct contribution, net profit, customer satisfaction, and safety.
• Drive new initiatives identified by store operations and respond to changing market conditions and customer preferences to keep Meijer competitive.
• Oversee daily direct-store-delivery execution and backroom and salesfloor excellence.
• Monitor competitors’ trends, strengths, and weaknesses.
• Use company merchandising planograms and 85/15 to design plans, including ordering, weekly ad sets, seasonal assortments, displays, and pricing.
• Build connections with customers and local communities and cultivate community relationships that support the Meijer brand.
• Work in a manner that reflects Meijer’s brand, values, cultural standards, and commitment to inclusion.

Benefits

• Weekly pay.
• Scheduling flexibility.
• Paid parental leave.
• Paid education assistance, including tuition-free education and reimbursement assistance.
• Team member discount.
• Development programs for advancement and career growth.
• Medical, dental, and vision coverage and 401(k), effective on the start date for leaders.
• Three weeks of paid days off, effective on the start date for leaders.
• Child and adult care assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager