Assistant Store Director - Lafayette, IN

Meijer•Lafayette, IN

About The Position

The Assistant Store Director provides direction for store operations, processes, and conditions, and plans, directs, and supervises the team’s day-to-day work. The role supports overall operations across food and general merchandise, including merchandising plans, seasonal resets, and endcaps. The Assistant Store Director may assist the Store Director with overall store operations and is responsible for store operations in the Store Director’s absence. This leader is accountable for selecting, training, developing, and managing the performance of team members and leaders within their span of care. The role builds an engaged, inclusive team; communicates openly; and develops staffing strategies to meet forecasted needs. It also assesses store financial results and executes business strategies to improve customer service, sales, profitability, and other performance outcomes. The Assistant Store Director ensures customer needs are met and complaints are resolved efficiently, products are fresh and properly merchandised, and food safety and operational standards are followed. The position also supports community relationships and Meijer’s brand and values.

Requirements

Bachelor’s degree or equivalent experience.
At least 5 years of retail, grocery, operations management, or customer service experience.
At least 4 years of progressive leadership experience.
Passion for leading team members while providing industry-leading service.
Proactive and creative thinking, applied to the business.
Thorough understanding of seasonal and diverse merchandising to meet customer and community needs and grow sales and market share.
Strong business acumen.
Commitment to fostering an inclusive environment where team members and vendors feel valued and supported.

Responsibilities

Assist the Store Director in running overall store operations as needed and oversee all store operations in the Store Director’s absence.
Provide operational leadership across food and general merchandise areas.
Manage planograms, seasonal resets, endcaps, ordering, weekly ad and seasonal assortments, displays, and pricing in line with company merchandising plans.
Lead performance management for leaders and team members, including decisions about performance ratings, career development, and promotion potential.
Attract, select, train, develop, and retain team members and leaders, while planning for forecasted staffing needs.
Create positive team member engagement and an inclusive environment that values diversity, equity, and inclusion.
Communicate with the team daily and lead huddles covering financial performance, customer feedback, recognition, and other important information.
Promote candid and open communication grounded in Meijer’s philosophy of Care and Accountability.
Develop and implement strategies to improve customer service, store sales, profitability, and business results.
Ensure customer needs are met, complaints are resolved effectively and efficiently, and service is quick and efficient.
Communicate product freshness standards and ensure processes and procedures are followed.
Verify store operations comply with Meijer and local-authority food safety standards.
Deliver on performance metrics, including sales, shrink, labor, margin, total direct contribution, net profit, customer satisfaction, and safety.
Drive new implementations and initiatives identified by store operations.
Monitor the broader business environment, customer preferences, and competitive trends, and develop strategies to keep Meijer competitive.
Support daily DSD execution and backroom and salesfloor excellence.
Build relationships with local communities and customers to support the Meijer brand.
Perform other duties as assigned or required.