Assistant Store Manager - Acadiana, Lafayette, LA

DTLR, Inc. • Lafayette, LA

4d • Onsite

About The Position

The Assistant Store Manager assists the Store Manager with daily retail store operations to support maximum sales and profitability. The role includes merchandising execution, expense and inventory management, training and developing the store team, human resources responsibilities, and providing outstanding customer service. The position is responsible for supporting the quality and performance of store staff, enforcing company policies and standards, and helping the store meet budget and shrink goals. The standard work week does not exceed 40 hours. A flexible schedule is required, including days, nights, weekends, and holidays. The role may involve working in multiple stores in the assigned district and traveling by car, plane, or train.

Requirements

• At least one year of retail management experience.
• Solid knowledge of business and excellent command of English for effective communication with management, associates, and customers.
• Strong interpersonal skills, including poise, tact, and diplomacy in sensitive and confidential situations.
• Ability to think strategically and plan and organize effectively.
• Professionalism in all situations.
• Analytical ability to gather and summarize report data, solve administrative problems, and prioritize work.
• Results-driven approach and critical and creative thinking skills.
• Project management, time management, analytical, and organizational skills.
• Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
• Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
• Ability to execute directives precisely and consistently.
• Working knowledge of Microsoft Office products.
• Willingness to work in multiple stores in the assigned district.
• Reliable transportation and willingness to travel by car, plane, or train.
• Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
• Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.

Responsibilities

• Support the overall quality and performance of retail store staff.
• Ensure compliance with company policies and procedures.
• Model effective leadership to gain commitment to store goals and training standards.
• Assist with recruiting, selecting, training, and developing store personnel.
• Assist the Store Manager with annual performance evaluations and provide feedback.
• Assist with expense management and develop strategies to keep store performance in line with budget.
• Help monitor and identify store loss or inconsistencies to support shrink goals at or below the company plan.
• Monitor and control operational compliance, safety, and business standards.
• Support employee training in suggested selling and merchandising techniques.
• Uphold customer service standards and provide a friendly environment for customers.
• Assist with accurate and regular merchandise inventory counts.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed