Assistant Store Manager - Lafayette

Peet's Coffee•Lafayette, CA
•$58,240 - $64,480

About The Position

The Assistant Store Manager supports the Store Manager in meeting financial and operational goals by driving sales and leading the team to deliver exceptional customer experiences through effective staffing and consistent use of Peet’s service model. The role uses reporting and feedback tools with the Store Manager to guide decisions, monitor progress, and identify opportunities to improve results. The Assistant Store Manager helps create a positive, productive team environment through coaching, communication, and sound judgment; supports employee development, training, and performance management; and assists with recruiting, hiring, and maintaining appropriate staffing. The role also helps manage daily coffeebar operations, including inventory, cash handling, cleanliness, and compliance with safety and labor standards. This is a developmental role intended to prepare the employee for Store Manager readiness within 12 to 18 months. The position requires open availability, management scheduling flexibility, and 40 hours of work per week, including the ability to work early mornings, evenings, and weekends as business needs require.

Requirements

  • At least 2 years of management or supervisory experience in the service or food industry, or equivalent related experience and training in a related industry.
  • Desire and ability to develop into a Store Manager within 12 to 18 months.
  • Open availability and ability to follow management scheduling guidelines while working 40 hours per week.
  • Ability to work varied hours and schedules to support business needs, including early mornings, evenings, and weekends.
  • Ability to comply with Peet’s Employment of Minors policies and to supervise and work with and among minors.
  • Legally eligible to work in the country where the job is located.
  • At least 18 years of age.
  • Ability to perform various physical tasks during the work shift.

Responsibilities

  • Support the Store Manager in achieving financial and operational goals by driving sales and leading the team to provide exceptional customer experiences.
  • Deploy the team effectively and consistently reinforce Peet’s service model.
  • Use reporting and feedback tools with the Store Manager to inform decisions, track team progress, identify improvement opportunities, and drive results.
  • Build a positive team culture and productive work environment through active coaching, effective communication, and sound judgment.
  • Foster camaraderie and help the team navigate change to support employee retention.
  • Train employees and provide regular coaching and feedback to build their knowledge and skills.
  • Partner with the Store Manager to recognize and respond to employee performance issues.
  • Support recruiting and hiring and help ensure appropriate staffing levels.
  • Assist with daily coffeebar operations, including inventory control, cash handling, cleanliness, and compliance with safety and labor standards.
  • Develop toward readiness for the Store Manager role through partnership with the Store Manager and District Leader and by incorporating feedback into performance.

Benefits

  • Monthly performance-based bonus program eligibility.
  • 401(k) with generous matching.
  • Medical, dental, and vision benefit options.
  • Employee Assistance Program and resources.
  • Paid vacation and holidays.
  • Free coffee and fresh baked goods.
  • Employee discount.
  • Tuition scholarship opportunities with Oregon State University E Campus.
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