Assistant Store Manager - Lafayette Retail Store

Goodwill of Colorado • Lafayette, CO

7d

About The Position

The Assistant Store Manager oversees the daily operations of a Goodwill of Colorado retail store and acts as the Retail Store Manager when the manager is absent. The role supports financial goals and the collection and sale of donations that fund Goodwill’s mission and community programs. This hands-on leadership position involves managing multiple store departments, developing and motivating employees, and being accountable with the Retail Store Manager for store performance. The Assistant Manager supports budgeting, financial reporting, and profit-and-loss responsibilities, and helps the store use its resources effectively while providing strong customer service and community support.

A Bench Assistant Manager may be assigned to locations beyond their immediate geographic area to cover planned or unexpected absences, support team training and growth, collaborate with other managers to improve store performance, and contribute to business development. The role requires varied scheduling, including weekdays, weekends, evenings, and holidays, and may involve reporting to different locations within the assigned region. The position may also require after-hours availability for alarm notifications.

Requirements

• High school diploma or equivalent.
• At least 2 years supervising retail operations or similar, with accountability for the success, operations, and financial results of a business function or department.
• Proficiency with office equipment, office software such as Word and Excel, web-based applications such as UKG, and corporate email and calendar tools such as Outlook.
• Organizational skills to manage multiple projects, people, and retail store functions.
• Ability to work in a deadline-pressured environment.
• Understanding of marketing and retail principles.
• Understanding of production processes, including deadlines, quality control, efficiency, and timely production.
• Ability to create, review, and understand statistical information and analyze financial statements to improve store performance.
• Ability to adapt to changing circumstances, make difficult choices, and be accountable for overall store performance.
• Ability to train and develop employees, recognize talent and leadership, and empower teams to manage their departments or functional areas.
• Effective verbal and written communication skills, including communicating upward, downward, and laterally.
• Interest in and empathy for people with disabilities and disadvantages.
• Ability to obtain walkie stacker and/or forklift certification.
• Ability to travel to other stores within the assigned region based on business needs and report on time to permanent or temporary assigned locations.
• Ability to work weekdays, weekends, evenings, and holidays, and to work the hours necessary to provide complete store coverage and supervision.
• Candidates must attach a resume to their application.
• Applicants and employees who drive for company business must meet applicable vehicle-insurance requirements, pass an MVR and background check, disclose moving violations or vehicle crashes from the past five years, hold a valid Colorado driver license, operate vehicles lawfully, and meet the applicable vehicle condition and insurance requirements. A valid Colorado driver license and ability to operate a company vehicle are required for those driving company vehicles.

Nice To Haves

• Some college.
• Ability to drive for company business.

Responsibilities

• Work with the Retail Store Manager to achieve goals and objectives and increase sales and donations.
• Recommend operational changes to improve expense-to-revenue ratios.
• Promote employee safety and ensure compliance with OSHA and CARF standards; may serve as the store’s Safety Representative on the operations and sales safety sub-committee.
• Become certified on and use equipment such as pallet jacks, walkie stackers, forklifts, and hand dollies to train staff, maintain safety, and move or store donated products.
• Monitor competition and retail trends and suggest appropriate actions.
• Maintain strong knowledge of the point-of-sale system.
• Lead and manage store staff, supporting safety, productivity, and success.
• Oversee daily operations across the sales floor, store front, donation store, production areas, internal product movement, and storage facilities.
• Manage hiring, performance management, employee goal-setting, and termination recommendations for employees in at least one department.
• Follow Goodwill policies, the Employee Handbook, safety standards, and other applicable policies.
• Partner with the Retail Store Manager to conduct employee training, awareness, and knowledge-transfer meetings.
• Be available for after-hours alarm notifications.
• For Bench Assistant Manager assignments, cover planned or unexpected absences, facilitate team growth and training, collaborate with management to improve store performance, and contribute to business development initiatives.
• Support store budgeting, financial reporting, and profit-and-loss responsibilities.
• Work varied schedules and provide store coverage and supervision as needed; report to assigned regional locations and administrative offices for training or meetings.

Benefits

• DailyPay access to earned pay on the employee’s chosen schedule.
• Eligible full-time Retail and Sales/Operations employees may receive medical, dental, vision, short-term disability, life and accidental death and dismemberment insurance, flexible spending accounts, long-term disability, and voluntary supplemental benefits.
• Paid time off including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Retirement plan contributions on a pre-tax or post-tax Roth basis for employees age 18 or older.
• Public Service Loan Forgiveness Program eligible employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED