About The Position

The Assistant Store Director provides direction for store operations, processes, and conditions and plans, directs, and supervises the day-to-day work of the store team. The role has overall operational responsibility across food and general merchandise and is responsible for team selection, training, development, performance management, and staffing strategies. The Assistant Store Director supports customer service, sales, profitability, merchandising, and a positive, inclusive team culture, and assumes responsibility for store operations when the Store Director is absent. The position works with store leaders and team members to deliver a strong shopping experience, maintain food safety and product freshness standards, execute merchandising plans, and meet financial, customer satisfaction, and safety metrics. It also contributes to local community relationships and helps implement operational initiatives that keep the business competitive.

Requirements

  • Bachelor’s degree or equivalent experience.
  • At least 5 years of retail, grocery, operations management, or customer service experience.
  • At least 4 years of progressive leadership experience.
  • Ability and passion to lead team members while providing industry-leading service.
  • Proactive and creative thinking applied to the business.
  • Thorough understanding of seasonal and diverse merchandising to meet customer and community needs and grow sales and market share.
  • Strong business acumen.
  • Commitment to fostering an inclusive environment where team members and vendors feel valued and supported.

Nice To Haves

  • Innovative attitude and interest in helping Meijer set the industry standard.

Responsibilities

  • Assist the Store Director in running overall store operations and take responsibility for store operations in the Store Director’s absence.
  • Plan, direct, and supervise the store team’s day-to-day operations across food and general merchandise.
  • Manage performance activities for leaders and team members, including performance ratings, career development, and promotion potential.
  • Attract, select, develop, and retain talent; foster team member engagement and support forecasted staffing needs.
  • Lead daily team communications and huddles covering financial performance, customer feedback, recognition, and other important information.
  • Promote candid, open communication and uphold Meijer’s culture, values, and standards.
  • Communicate product freshness standards and ensure food safety procedures comply with Meijer standards and local authorities’ requirements.
  • Deliver key performance metrics, including sales, shrink, labor, margin, total direct contribution, net profit, customer satisfaction, and safety.
  • Develop and execute strategies to improve customer service, sales, profitability, and store results.
  • Ensure customer needs are met, complaints are resolved efficiently, and service is quick and effective.
  • Oversee planograms, seasonal resets, endcaps, displays, ordering, weekly ad sets, seasonal assortments, and pricing in accordance with company merchandising plans.
  • Support daily DSD execution and backroom and salesfloor excellence.
  • Drive new store operations implementations and initiatives, and respond to changes in the market and customer preferences.
  • Monitor competitors’ strengths, weaknesses, and trends.
  • Build relationships with local communities and customers to support the Meijer brand.
  • Promote an inclusive environment in which team members and vendors feel valued and supported.
  • Perform other duties as assigned or required.

Benefits

  • Weekly pay
  • Scheduling flexibility
  • Paid parental leave
  • Paid education assistance, including tuition-free education and reimbursement assistance
  • Team member discount
  • Medical, dental, and vision coverage, and 401(k), effective on the start date for leaders
  • Three weeks of paid days off, effective on the start date for leaders
  • Child and adult care assistance
  • Development programs for advancement and career growth
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