Store Director

Albertsons • Austin, TX

1d

About The Position

The Store Director is responsible for the overall leadership, performance, and success of the store. This role provides strategic direction and operational oversight to drive sales, profitability, customer satisfaction, associate engagement, and regulatory compliance. The Store Director leads all store departments and is accountable for creating a safe, customer-focused, results-driven environment while ensuring the execution of company goals and initiatives.

The position leads store operations, financial performance, customer experience, talent management and development, merchandising, safety and compliance, and community and business relationships. Success is measured by store sales and profitability, labor productivity and expense management, customer satisfaction, shrink reduction and inventory accuracy, operational compliance, associate engagement and development, execution of company initiatives, and readiness of future store leaders.

Requirements

• High school diploma or equivalent required.
• Extensive retail management experience required.
• Previous multi-department leadership experience required.
• Proven ability to lead large teams and achieve financial objectives.
• Strong business acumen and analytical skills.
• Excellent leadership, communication, and organizational abilities.
• Knowledge of retail operations and strategic business management.
• Knowledge of financial planning and profit improvement.
• Knowledge of labor management and workforce development.
• Knowledge of customer service leadership.
• Knowledge of merchandising and operational execution.
• Knowledge of inventory control and shrink management.
• Knowledge of safety, compliance, and risk mitigation.
• Knowledge of team building, coaching, and succession planning.
• Knowledge of change management and organizational leadership.
• Ability to stand and walk for extended periods.
• Ability to lift, carry, push, and pull up to 50 pounds.
• Frequent bending, reaching, stooping, kneeling, and climbing.
• Ability to work flexible schedules, including evenings, weekends, and holidays.

Nice To Haves

• Associate's or bachelor's degree preferred.

Responsibilities

• Direct and oversee all aspects of store operations.
• Set expectations and performance standards for department leaders and associates, and lead the management team in achieving business objectives and company priorities.
• Promote customer service, accountability, teamwork, and operational excellence; communicate company initiatives, goals, and operational changes throughout the store.
• Drive store sales, market share growth, and profitability; monitor key performance indicators and analyze reports to develop and implement improvement plans.
• Develop strategies to maximize sales opportunities and operational efficiencies, and manage budgets, labor allocations, and operating expenses.
• Promote a customer-first culture, ensure consistent service standards, address customer concerns and service recovery, and maintain a clean, safe, welcoming store.
• Champion community involvement and customer relationship initiatives.
• Recruit, hire, train, coach, and develop management and hourly associates; identify future leaders through succession planning and career development.
• Conduct performance evaluations, provide ongoing coaching and feedback, and promote associate engagement, retention, and recognition.
• Build a diverse, inclusive, high-performance team culture.
• Oversee execution of merchandising programs, promotions, and seasonal initiatives; manage inventory, shrink control, in-stock conditions, store presentation, and departmental standards.
• Drive continuous improvement initiatives that enhance efficiency and productivity.
• Ensure compliance with company policies, food safety standards, labor regulations, and operational procedures; maintain a safe environment for customers and associates.
• Support loss prevention and risk management programs, conduct audits and inspections, and follow up on safety, compliance, and regulatory concerns.
• Represent the store in the local community, build relationships with customers, vendors, and business partners, and promote the company's values and commitment to service.
• Support district and division leadership objectives.

Benefits

• Competitive wages paid weekly.
• Access to up to 50% of earned wages before payday through a partnership with Stream.
• Associate discounts.
• Medical, dental, 401(k), and other health and financial well-being benefits for eligible associates.
• Vacation, holiday, and sick pay.
• Training, career growth, and development.
• An inclusive work environment with colleagues who reflect the communities served.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED