Store Director

Albertsons • San Leandro, CA

2d

About The Position

Albertsons’ Northern California Market is hiring a Store Director to lead the day-to-day operations of a retail grocery store and take overall responsibility for store operations and employees. The role makes store-level decisions on hiring, training, disciplinary action, and scheduling. More than half of the Store Director’s time is expected to be spent directing others, managing the enterprise, and closely related activities. Anyone who has difficulty meeting this expectation should inform their District Manager and/or Human Resources so that additional training can be provided.

The Store Director is accountable for store performance, cash, inventory, security, customer service, staffing, and compliance with company policies and legal requirements. The position leads employees, sets performance expectations, provides feedback and development opportunities, and makes final hiring decisions. Retail grocery experience is required. Internal applicants must pass the Store Director Selection interview process before placement.

Requirements

• High school diploma or equivalent.
• Three years of Store Manager experience managing a department or team within a multi-department operation in retail, hospitality, or service, or five or more years of retail or managerial experience in an Assistant Manager capacity.
• Retail grocery experience.
• Strong planning and organizational skills.
• Strong math and analytical skills.
• Demonstrated customer service and supervisory skills or related experience.
• Strong understanding of overall retail store operations.
• Strong verbal and written leadership and communication skills.
• Computer literacy.
• Ability to make quality decisions while working under time constraints.
• Ability to get along with others.
• Ability to sit, stand, or walk for extended periods; reach, lift, stack, and maneuver objects weighing up to approximately 55 pounds; and perform stooping, bending, twisting, and reaching as required.
• Internal applicants must pass the Store Director Selection interview process before placement.

Nice To Haves

• College degree.

Responsibilities

• Manage the overall operation of a retail grocery store, including performance, cash, inventory, security, customer service, and staff.
• Forecast weekly and daily sales goals, track and analyze performance, and take action to meet or exceed established goals.
• Communicate sales goals, department performance, and sales opportunities to staff.
• Forecast, schedule, and monitor labor in accordance with sales and productivity guidelines and wage budgets; develop action plans for cost-control issues.
• Develop and direct strategies to improve product placement and appearance, manage display accuracy and promotions, and ensure products are properly displayed and ordered to maintain in-stock conditions.
• Manage store maintenance, cleanliness, safety, and sanitation.
• Oversee cash handling and accounting, and ensure the store is secured.
• Prioritize, plan, and coordinate work activities and manage time and resources to meet objectives on time.
• Ensure compliance with legal requirements and company policies and procedures, including money handling, check cashing, security, food and worker safety, sanitation, consumer protection, and timely and accurate wage payment.
• Promote customer satisfaction by ensuring employees provide superior service through best practices, training, and coaching.
• Handle customer and employee complaints and make decisions to resolve them in the best possible manner for the customer or employee and the business.
• Select, train, develop, and manage employee performance, with input from other management personnel; effectively recommend hiring and disciplinary action up to and including termination.
• Provide constructive suggestions and encouragement, set expectations, give honest feedback, and identify developmental assignments.
• Maintain appropriate professional relationships with union officials and ensure compliance with collective bargaining agreement provisions, if applicable.
• Maintain positive working relationships with direct reports, peers, supervisors, suppliers, and customers, including when handling complex or difficult situations.
• Motivate others toward common objectives and model company policies and procedures and a positive attitude.
• Ensure the store is properly staffed for labor goals, sales goals, and customer needs; take a proactive approach to hiring and staffing.
• Make final hiring decisions, conduct interviews, and meet prospective employees.
• Ensure new hires understand policies and procedures and receive required training; evaluate new hires, provide feedback, and decide whether they pass the probationary period.

Benefits

• Diverse and inclusive work culture.
• Competitive pay with weekly payroll.
• Access to up to 50% of earned wages before payday through a partnership with Stream.
• Associate discounts.
• Comprehensive benefits for eligible associates, including medical, dental, vision, and 401(k).
• Paid time off, including vacation, holidays, and sick leave, subject to eligibility.
• Training, career growth, and development.
• Benefits may include disability and life insurance, sick pay, PTO/vacation pay or flexible time off, paid holidays, bereavement pay, and retirement benefits, including pension and/or 401(k) eligibility.
• Associates in this position may be eligible for a quarterly bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED