Store Director

Niemann Foods•Watertown, WI

About The Position

The Little Caesars Store Director establishes and maintains customer-satisfaction goals and oversees the operation of a restaurant. The role is accountable for maximizing sales and profitability through merchandise and inventory management, expense control, human resources management, operating-cost management, and shrinkage control. The Store Director represents NFI within the restaurant and community and performs other responsibilities as assigned by a supervisor.

Requirements

High school diploma or GED, and two to three years of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or Associates.
Ability to work with mathematical concepts including arithmetic, percentages, distribution, food cost, and labor percentage.
Manager Food Handlers Certificate, provided at the restaurant level.
Key attributes include people and communication skills, customer-mindedness, a passion for selling, aptitude for fast-paced work, integrity, product knowledge, leadership, stability, open-mindedness, organization and prioritization skills, and attention to detail.
Use of slip-resistant shoes with closed toe and heel, hairnets or hats, a safety cutter, computer, and uniform per policy.

Responsibilities

Treat customers as guests with respect and courtesy, providing quick, friendly service; greet and acknowledge customers, maintain service standards, and demonstrate product knowledge.
Recruit and hire Associates.
Train and develop Associates to perform their tasks.
Schedule and supervise Associates, including coaching and rewarding them.
Maintain an understanding of food-preparation guidelines and health and safety regulations.
Resolve customer issues.
Process information and products using computer and POS register systems.
Operate and use equipment necessary to run the restaurant.
Analyze and measure business trends, and develop and implement plans to maximize sales and meet or exceed goals and objectives.
Control shrink, expenses, and labor.
Monitor competitor activities, report results, and share information with the supervisor.
Follow Little Caesars programs and promotions.
Work varied hours and days as needed to oversee restaurant operations.
Review restaurant trends and recommend and initiate changes to maximize goals and objectives.
Ensure compliance with laws, policies, and procedures through restaurant management and staff meetings, walk-throughs, audits, and other regular management activities.
Represent NFI within the restaurant and community.
Manage subordinate supervisors overseeing Associates in all departments; direct, coordinate, and evaluate the unit, and directly supervise non-supervisory Associates.
Carry out supervisory responsibilities in accordance with organizational policies and applicable laws.
Perform other responsibilities as assigned by the supervisor.