Store Director

Albertsons Companies•Austin, TX

About The Position

The Store Director is responsible for the store’s overall leadership, performance, and success. The role provides strategic direction and operational oversight to drive sales, profitability, customer satisfaction, associate engagement, and regulatory compliance. The Store Director leads all store departments and is accountable for creating a safe, customer-focused, results-driven environment while ensuring that company goals and initiatives are carried out.

Requirements

  • High school diploma or equivalent required.
  • Extensive retail management experience required.
  • Previous multi-department leadership experience required.
  • Proven ability to lead large teams and achieve financial objectives.
  • Strong business acumen and analytical skills.
  • Excellent leadership, communication, and organizational abilities.
  • Knowledge of retail operations and strategic business management.
  • Knowledge of financial planning and profit improvement.
  • Knowledge of labor management and workforce development.
  • Knowledge of customer service leadership, merchandising, operational execution, inventory control, shrink management, safety, compliance, and risk mitigation.
  • Knowledge of team building, coaching, succession planning, change management, and organizational leadership.

Nice To Haves

  • Associate's or bachelor's degree preferred.

Responsibilities

  • Direct and oversee all aspects of store operations, set expectations and performance standards, and lead the management team in achieving business objectives and company priorities.
  • Build a culture of customer service, accountability, teamwork, and operational excellence, and communicate company initiatives, goals, and operational changes throughout the store.
  • Drive sales, market share growth, and profitability; monitor performance indicators; analyze reports; and implement strategies and action plans to improve financial performance and operational efficiency.
  • Manage budgets, labor allocations, and operating expenses.
  • Promote a customer-first culture and consistent service standards, address customer concerns and service recovery opportunities, maintain a clean, safe, welcoming store, and support community and customer relationship initiatives.
  • Recruit, hire, train, coach, and develop management and hourly associates; identify future leaders through succession planning; conduct performance evaluations; and support engagement, retention, recognition, diversity, and inclusion.
  • Ensure merchandising programs, promotions, and seasonal initiatives are executed effectively; oversee inventory, shrink control, in-stock conditions, operational standards, and store presentation.
  • Drive continuous improvement initiatives that enhance efficiency and productivity.
  • Ensure compliance with company policies, food safety standards, labor regulations, and operational procedures; maintain a safe environment; support loss prevention and risk management; and conduct audits, inspections, and operational reviews.
  • Ensure appropriate response and follow-up to safety, compliance, and regulatory concerns.
  • Represent the store in the local community, build relationships with customers, vendors, and business partners, promote company values and service commitments, and support district and division leadership objectives.

Benefits

  • Competitive wages paid weekly.
  • Access to up to 50% of earned wages before payday through a partnership with Stream.
  • Associate discounts.
  • Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
  • Time off, including vacation, holidays, and sick pay, subject to eligibility requirements.
  • Training, career growth, and development.
  • Inclusive work environment with colleagues who reflect the communities served.
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