Assistant Store Director

Albertsons • Fort Collins, CO

10d

About The Position

The Assistant Store Director leads the Center of the Store, including Frozen, Dairy, and Liquor/Beer, and helps the team meet sales and profit goals. The role promotes exceptional customer service and provides recommendations that influence store operations. In the Store Director’s absence, the Assistant Store Director oversees total store operations and guides associates and department managers.

The position oversees daily center-store operations, product quality, inventory, merchandising, pricing, cleanliness, safety, and shrink prevention. It also involves developing and motivating associates, supporting hiring and advancement, communicating sales goals, monitoring department performance and operational reports, and addressing customer calls, inquiries, and complaints. The role includes hands-on tasks such as setting displays and assisting at the cash register.

The work takes place in a temperature-controlled store, with occasional exposure to different temperatures while handling products. Physical activity includes standing, walking, and occasionally lifting up to 50 pounds.

Requirements

• Completion of the ASD Training Program or a similar leadership development program.
• At least 1 year of experience as an Assistant Manager in a retail, hospitality, or service environment, or 2 years as a Department Manager.
• High school diploma.
• Strong customer service and supervisory skills.
• Strong communication and leadership skills.
• Basic math and accounting proficiency.
• Comfort using computer software and reading financial statements.
• Ability to handle customer interactions with composure.
• Ability to stand, walk, and occasionally lift up to 50 pounds.

Nice To Haves

• College degree preferred.
• Strong retail background, ideally including management experience.
• Familiarity with company policies and procedures.

Responsibilities

• Promote a culture of outstanding customer service and lead by example.
• Oversee total store operations in the Store Director’s absence, guiding associates and department managers.
• Manage daily Center of the Store operations, including Dairy and Frozen.
• Conduct daily inspections to maintain product quality and ensure compliance with standards.
• Maintain inventory, stocked and organized shelves, cleanliness, and safety; manage pricing and implement company policies to minimize shrink.
• Motivate, train, and lead associates; contribute to hiring and advancing talent.
• Communicate sales goals and department performance to the team.
• Monitor daily logs, purchase reports, and labor costs.
• Handle customer calls, inquiries, and complaints professionally, and report issues to the Store Director when necessary.
• Perform hands-on tasks such as setting up displays and assisting at the cash register.

Benefits

• Competitive wages paid weekly.
• Associate discounts.
• Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
• Time off, including vacation, holidays, and sick pay.
• Training, career growth, and development support.
• Inclusive work environment with colleagues reflecting the communities served.
• Benefits may include vision, disability, and life insurance; PTO/vacation pay or flexible time off; paid holidays; bereavement pay; and retirement benefits (pension and/or 401(k) eligibility).
• Associates in this position may be eligible for a quarterly bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED