Assistant Store Director

Albertsons Companies • Fort Collins, CO

11d • Onsite

About The Position

The Assistant Store Director leads the Center of the Store, including Frozen, Dairy, and Liquor/Beer, and helps the team meet sales and profit goals. The role promotes excellent customer service and provides operational leadership across the store when the Store Director is absent. It also oversees daily department operations, product quality, inventory, pricing, cleanliness, safety, and compliance with company standards and policies.

The Assistant Store Director develops and supervises associates, supports hiring and advancement, communicates sales goals and performance, and monitors daily logs, purchase reports, and labor costs. The role handles customer calls, inquiries, and complaints, escalating matters to the Store Director when appropriate. It also includes manual work such as setting displays and assisting at the cash register. The position is performed in a temperature-controlled store, with occasional exposure to varying temperatures while handling products.

Requirements

• Completion of an ASD Training Program or a similar leadership development program.
• At least 1 year of experience as an Assistant Manager in a retail, hospitality, or service environment, or 2 years as a Department Manager.
• High school diploma.
• Strong customer service and supervisory skills.
• Strong communication and leadership skills, and the ability to handle customer interactions with composure.
• Proficiency in basic math and accounting.
• Comfort using computer software and financial statements.
• Physical stamina to stand and walk and occasionally lift up to 50 lbs.

Nice To Haves

• College degree preferred.
• Retail background, ideally with management experience.
• Deep understanding of company policies and procedures.

Responsibilities

• Promote a culture of outstanding customer service and lead by example.
• Assume responsibility for total store operations in the absence of the Store Director, guiding associates and department managers.
• Oversee daily Center of the Store operations, including Frozen and Dairy, and conduct daily inspections for product quality and compliance.
• Maintain stocked and organized shelves and high standards of cleanliness and safety.
• Handle pricing and implement company policies to minimize merchandise shrink.
• Motivate, train, and lead associates; support hiring and advancement of talent.
• Communicate sales goals and department performance to the team.
• Monitor daily logs, purchase reports, and labor costs.
• Handle customer calls, inquiries, and complaints professionally, reporting to the Store Director when necessary.
• Perform manual tasks such as setting up displays and assisting at the cash register.

Benefits

• Competitive wages paid weekly.
• Associate discounts.
• Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
• Time off, including vacation, holidays, and sick pay, subject to eligibility requirements.
• Training, career growth, and development.
• Inclusive work environment.
• Benefits may include vision, disability and life insurance, PTO/Vacation Pay or Flexible Time Off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401(k) eligibility).
• Associates in this position may be eligible for a quarterly bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED