Assistant Store Director

Albertsons Companies•Denver, CO

11d•Onsite

About The Position

The Assistant Store Director leads the Center of the Store, including Frozen, Dairy, and Liquor/Beer, and helps the team meet sales and profit goals. The role promotes outstanding customer service and contributes recommendations that influence store operations. When the Store Director is absent, the Assistant Store Director oversees total store operations and guides associates and department managers. The position oversees daily Center Store operations, product quality, inventory, pricing, cleanliness, safety, and merchandise-shrink prevention. It also involves developing and hiring associates, communicating goals and performance, monitoring operational and financial records, and responding to customer inquiries and complaints. The role includes hands-on tasks such as setting displays and assisting at the cash register. The work takes place in a temperature-controlled store, with occasional exposure to varying temperatures while handling products. It requires standing, walking, and occasional lifting of up to 50 pounds.

Requirements

Complete the ASD Training Program or a similar leadership development program.
Have 1 year of experience as an Assistant Manager in a retail, hospitality, or service environment, or 2 years as a Department Manager.
Have a high school diploma.
Have strong customer service and supervisory skills.
Have a strong retail background, ideally including management experience, and understand company policies and procedures.
Have excellent communication and leadership skills and the ability to handle customer interactions with composure.
Be proficient in basic math and accounting and comfortable using computer software and reviewing financial statements.
Be able to stand, walk, and occasionally lift up to 50 pounds.

Nice To Haves

A college degree is preferred.

Responsibilities

Promote and model outstanding customer service throughout the store.
Lead total store operations and guide associates and department managers when the Store Director is absent.
Oversee daily Center Store operations, including Dairy and Frozen, and conduct daily inspections for product quality and compliance with standards.
Maintain stocked and organized shelves and high standards for cleanliness and safety.
Manage pricing and implement company policies to minimize merchandise shrink.
Motivate, train, and lead associates; contribute to hiring and advancing talent.
Communicate sales goals and department performance to the team.
Monitor daily logs, purchase reports, and labor costs.
Handle incoming calls and customer inquiries, resolve complaints professionally, and report issues to the Store Director when necessary.
Perform manual tasks such as setting up displays and assisting at the cash register.