Store Director (Store Manager) - Overland Park West, KS

Target•Overland Park, KS

11d•$106,000 - $212,000•Onsite

About The Position

The Store Director leads a store team focused on helping guests and building a welcoming, guest-first culture. The role develops leaders and team members, manages talent and staffing across departments, and is accountable for profitable growth, sales, operational performance, and the overall guest experience. Store Directors use financial, operational, safety, food-safety, team, and guest information to make decisions and set priorities. They build relationships with the local community and work with field support partners to address needs and continuously improve operations. The role is active and physically demanding, requires flexibility across varying schedules, and includes responsibility for store safety, security, emergencies, and compliance.

Requirements

Four-year degree or equivalent experience.
Strong interpersonal and communication skills.
Team leadership and engagement skills.
Strong cognitive skills, including problem analysis, decision-making, financial analysis, and quantitative analysis.
Ability to manage conflict and lead and hold others accountable.
Ability to relate to and interact with all levels of the organization.
Welcoming and helpful attitude.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Ability to access all areas of the building to respond to guest or team member issues.
Ability to interpret instructions, reports, and information.
Ability to accurately handle cash register operations as needed.
Ability to climb up and down ladders as needed.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
Ability to remain mobile for the duration of a scheduled shift; shift length may vary.
Flexible work schedule, including nights, weekends, holidays, and peak shopping times, and reliable, prompt attendance.

Responsibilities

Cultivate a guest-centric, engaged team and develop leaders through onboarding, training, coaching, and performance management.
Partner with HR to create and deliver sustainable, equitable talent strategies; recruit, hire, and retain team members.
Set clear expectations, resolve issues promptly, and hold leaders and team members accountable.
Oversee scheduling to meet business and guest needs while considering team member availability and desired hours; maintain leadership schedules that include varied shifts and seasonal adjustments.
Promote inclusivity and create welcoming experiences for guests and team members.
Model guest engagement, help guests solve their needs, and promote Target services and offerings, including the Target App, Target Circle Card, Target Circle, Drive Up, Order Pick Up, and Circle 360 same-day delivery.
Own the store’s business and execute plans to improve efficiency, safety, sales, and profitability.
Establish operational best practices, identify and address shortage opportunities, and set goals and routines to hold the team accountable.
Use financial, operational, safety, food-safety, team, and guest reports to understand performance and make business decisions.
Manage sales trends, leadership headcount, payroll, and hourly overtime guidance while building financial accountability and sales growth.
Assess competition and use guest feedback and insights to strengthen the store’s position as a destination of choice.
Build relationships with the local community and leverage field support partners to address needs and improve operations.
Set team priorities while balancing competing demands.
Own store safety culture and performance, including modeling safe behaviors, correcting hazards, responding to incidents, and validating investigations and solutions.
Maintain store security and merchandise-protection practices, including deterrence, response, and resolution.
As a key carrier, follow safe and secure processes and training; address store emergency and compliance needs.
Model and uphold ethical conduct, safety (including food safety), and compliance.
Perform physical and operational duties as needed, including accessing all building areas, handling cash register operations, climbing ladders, and safely moving merchandise.