Service Manager Jobs

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Food Service Manager

Kwik Trip•Elkhorn, WI
•$18 - $27

About The Position

Kwik Trip is seeking an energetic, outgoing, and positive Food Manager to oversee the store’s food program and help make a difference in the communities it serves. The role involves preparing food, delegating tasks, training coworkers, resolving customer complaints, setting an example of excellent customer service, keeping the team focused on daily goals, assisting with merchandising, and ensuring high-quality customer service every day. The position is at Kwik Trip 485 and has a variable shift, primarily first shift. The posting states availability for full-time work of up to 45 hours per week. The listed full pay range is $18.33 to $26.58; actual pay depends on qualifications, skills, competencies, proficiency, and internal equity. Kwik Trip also shares 40% of pre-tax profits with coworkers through bonuses ranging from 8–12% of each coworker’s gross annual wage, depending on company profitability, and offers a comprehensive benefits package. Kwik Trip describes itself as a family-owned Midwest company operating since 1965, with a culture centered on treating others as family and making a difference in people’s lives. Food Managers may develop skills for new challenges and leadership roles within the company. Kwik Trip is an Equal Opportunity Employer.

Requirements

  • Great people skills.
  • Enjoy a fast-paced work environment.
  • Ability to problem-solve challenges and shift priorities quickly.
  • Desire to help others.
  • Six months of food experience, including customer service and food preparation.
  • Ability to motivate others to complete tasks and meet goals.
  • Knowledge of food safety and sanitation.
  • Ability to lift up to 50 pounds and walk or stand for up to 8–10 hours per day.
  • Availability to work full-time, up to 45 hours per week, primarily first shift.

Responsibilities

  • Prepare foods for the store’s food program.
  • Delegate tasks and train coworkers.
  • Resolve customer complaints.
  • Set an example for excellent customer service.
  • Ensure the team focuses on achieving daily goals.
  • Assist with merchandising.
  • Ensure the highest quality of customer service is met daily.
  • Maintain a clean and inviting store.

Benefits

  • Health insurance.
  • 401(k).
  • Paid time off.
  • Coworker bonuses ranging from 8–12% of gross annual wage, depending on company profitability.

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