Automotive Repair Store Manager

Sun Auto Tire and Service•Phoenix, AZ

12d

About The Position

The Store Manager is responsible for a market’s overall financial and operational performance. The role establishes and maintains guest services and oversees store operations to maximize sales and profitability through expense control, human resource management, operating-cost management, and shrink control. The manager leads employees by setting expectations, communicating responsibilities and goals, coaching and counseling, supporting training and development, and ensuring compliance with company policies. The role also manages hiring and performance evaluations, analyzes business results, develops plans to meet or exceed sales and profit targets, reviews invoices and reports, and maintains company assets and store facilities. The work environment may include moderate to loud noise, dust, exhaust fumes, lubricants, petroleum products, vapors, caustic and other materials, and temperatures ranging from extreme heat to extreme cold. Physical demands include standing up to eight hours a day, walking throughout the building, bending, stooping, kneeling, crouching, using arms and hands through their full range of motion, and lifting or moving up to 10 pounds regularly and up to 50 pounds occasionally. Sufficient vision and hearing are required.

Requirements

Two or more years of experience leading a team in a similar role.
Proven experience in retail or automotive service management.
Strong leadership, communication, and customer service skills.
Ability to develop and meet monthly, quarterly, and annual plans with clearly defined goals.
A track record of consistently meeting and exceeding sales and profit goals.
Valid driver’s license and ability to meet Sun Auto’s driving requirements.
Willingness to relocate or accept placement in an open store upon program completion.
Ability to work at least five days per week, including weekends.
Ability to stand up to eight hours per day; walk throughout the building; bend, stoop, kneel, crouch, and use arms and hands through their full range of motion.
Ability to lift or move up to 10 pounds regularly and up to 50 pounds occasionally.
Sufficient vision and hearing to perform job duties.

Nice To Haves

Previous experience as an Automotive Technician or in a similar position.

Responsibilities

Set expectations and communicate regularly with employees about job responsibilities, goals, training, development, and customer service.
Hold employees accountable for responsibilities and goals through coaching and counseling.
Ensure compliance with company policies and procedures.
Recruit, interview, and hire employees as needed in partnership with HR.
Conduct regular performance evaluations for all employees.
Analyze and measure business trends and develop and implement plans to maximize sales and meet or exceed sales and profit targets.
Share financial targets and results with employees during store meetings.
Review invoices and daily reports to identify business growth opportunities.
Maintain proper controls over company assets and follow standard closing procedures.
Ensure the store’s front, back, and exterior are clean and maintained.
Maintain housekeeping and merchandising standards.
Conduct regular equipment inspections and request maintenance as necessary.
Ensure unused parts are returned to vendors promptly and credits are processed properly.