Automotive Service Manager
American Tire Depot • Yorba Linda, CA12d • $72,037 - $95,676
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Automotive Service Manager
American Tire Depot•Yorba Linda, CA
•$72,037 - $95,676
About The Position
The Automotive Service Manager leads the service team and helps deliver an exceptional customer experience. The role trains, coaches, and motivates technicians and service advisors; explains repairs and recommends services to customers; and supports service sales and store performance. The Service Manager partners with the Store Manager on daily operations, scheduling, and compliance, while keeping the shop efficient, safe, and aligned with company standards. The position also focuses on providing service that builds customer loyalty and trust. Big Brand Tire & Service describes itself as a trusted tire and auto repair business with more than 50 years of history and hundreds of locations. It promotes opportunities for employees to grow and build rewarding careers, including potential progression to Store Manager or Multi-Unit leader.
Requirements
- At least 1–3 years of experience in automotive service management or retail repair leadership.
- Strong background in service sales, such as tires, brakes, maintenance, or mechanical services.
- Proven ability to lead a team in a high-volume, fast-paced environment.
- Excellent communication and problem-solving skills.
- Valid driver’s license.
- Ability to lift 70 lbs.
- Open availability, including weekends.
- Self-starter who thrives on results, accountability, and growth.
Responsibilities
- Train, coach, and motivate technicians and service advisors.
- Explain repairs to customers, recommend services, and close sales.
- Meet and exceed sales and service targets to drive store performance.
- Partner with the Store Manager on daily operations, scheduling, and compliance.
- Keep the shop efficient, safe, and aligned with company standards.
- Provide customer service that builds loyalty and trust.
- Lead and support the team during peak business times, including weekends.
Benefits
- Competitive hourly rate plus commission and overtime opportunities.
- Paid vacation and holidays.
- Medical, dental, vision, life, and supplemental insurance.
- 401(k) with company match.
- Employee discounts.
- Referral bonuses.
- ASE reimbursement.
- Career growth opportunities, including progression into Store Manager or Multi-Unit leader.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
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