Service Manager Jobs

About The Position

Requirements

• High School Diploma or GED equivalent required.
• Strong organizational and time‑management skills.
• Basic product knowledge, including: Transmission models and parts, Differential models and parts, PTOs, pumps, and hydraulic valves, Steering components, Fifth‑wheel models (ability to identify).
• Basic computer and application proficiency (e.g., email, CRM, order entry).
• Strong listening and one‑on‑one communication skills.
• Ability to accurately assess and interpret customer needs.
• Valid driver’s license with acceptable driving record (MVR check may be required).
• Self‑motivated with the ability to work independently and manage a territory.

Responsibilities

• Sell, promote, and deliver exceptional customer service to all customers within the assigned territory.
• Maintain regular contact with key existing accounts to strengthen relationships and grow sales.
• Advise and assist customers in selecting inventory, utilizing available services, and learning about new products.
• Expand the customer base by identifying and pursuing new business opportunities within the territory.
• Identify, contact, and develop relationships with prospective new accounts.
• Take parts orders; introduce new products, promotions, and services; and provide product literature as needed.
• Provide customers with technical information related to Valley Truck Parts’ offerings.
• Follow up on the delivery, quality, and completion of customer orders.
• Represent Valley Truck Parts, Inc. in a professional, ethical, and customer‑focused manner at all times.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• Disability Benefits
• Accident and Critical Illness Coverage
• Core & Voluntary Life Benefits
• Employee Assistance Program
• Matching 401(k)
• Wellness Programs
• Gym Reimbursement
• Monthly Profit Sharing Bonus
• Parental Leave